Front Desk Pro – Multisite Reception & Admin Support

Next Health; City Of Stirling; On-site; AUD 52,000 - 72,000; Full time

Benefits offered by this job

Discounted Health Insurance

Gym Memberships

Travel Perks (Car Hire & Hotel)

Novated Leasing

Salary Packaging

Paid Parental Leave

Purchased Leave

Job summary

Next Health, part of the MedHealth group, is seeking a highly organised Receptionist to be the first point of contact for clients and internal customers. You will manage appointments, coordinate bookings and support clinicians and staff across multiple sites in WA.

In this role you will handle front-office communications, greet visitors, administer paperwork, and maintain smooth day-to-day operations of the reception, waiting areas and consulting rooms.

Qualifications

• Strong organisational and time management skills in a fast-paced environment.
• Exceptional attention to detail and commitment to accuracy.
• Excellent written and verbal communication with medical specialists, clients and internal stakeholders.
• Advanced Microsoft Office skills (Word, Excel, Outlook) and ability to learn new systems quickly.
• Proactive, customer-focused mindset and high-quality administrative support.

Responsibilities

• Manage telephone switchboard and respond to enquiries, forwarding to the correct team member as needed.
• Greet, check in visitors and manage arrivals at the office.
• Book assessments and appointments, ensure paperwork is completed prior to consultations.
• Coordinate scheduling, communicate changes and notify consultants of last-minute updates.
• Liaise with team, clients and external agencies to gather and provide assessment information and documentation.
• Maintain files and records per Next Health standards; handle mail and courier deliveries.
• Support consultants with tasks such as retrieving radiology and photocopying.
• Confirm attendance for local and regional appointments.
• Maintain reception and waiting areas to a professional standard and prepare consulting rooms.

Skills

Strong organisational skills

Attention to detail

Excellent communication

MS Office proficiency

Customer-focused

Tools

Microsoft Office

Job description

Next Health, part of the MedHealth group, is seeking a highly organised Receptionist to be the first point of contact for clients and internal customers. You will manage appointments, coordinate bookings and support clinicians and staff across multiple sites in WA.

In this role you will handle front-office communications, greet visitors, administer paperwork, and maintain smooth day-to-day operations of the reception, waiting areas and consulting rooms.