Front Desk & Optical Dispenser — Learn & Grow

Migitech Pty.; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Friendly environment

Learning opportunities

Job summary

Migitech Pty. in Melbourne is seeking a Receptionist/ Optical Dispenser/ Optical Assistant to manage front desk tasks and support daily operations.

The role requires handling calls, customer queries, invoicing, and coordinating repairs with a focus on accuracy and service quality. The ideal candidate will demonstrate reliability, strong communication, and the ability to adapt to a busy environment, with basic MS Word/Excel skills and a willingness to learn about watch and optical repairs.

Qualifications

• Excellent verbal and written communication skills.
• Friendly, professional and confident manner.
• Ability to work independently and as part of a small team.
• Reliability and punctuality.
• Proficiency in Microsoft Word and Excel.

Responsibilities

• Answering telephone calls and greeting customers
• Providing friendly, professional, and knowledgeable customer service
• Entering customer and repair information into our system
• Preparing invoices and processing payments
• Managing customer emails and correspondence
• Organising items for courier and postal dispatch
• Receiving and organising incoming items
• Contacting customers when repairs are completed and ready for collection
• Maintaining an organised and professional reception area
• Keeping the reception and kitchenette clean and tidy throughout the day

Skills

Verbal & written comms

Attention to detail

Independent worker

Microsoft Word/Excel

Customer service

Job description

Migitech Pty. in Melbourne is seeking a Receptionist/ Optical Dispenser/ Optical Assistant to manage front desk tasks and support daily operations.

The role requires handling calls, customer queries, invoicing, and coordinating repairs with a focus on accuracy and service quality. The ideal candidate will demonstrate reliability, strong communication, and the ability to adapt to a busy environment, with basic MS Word/Excel skills and a willingness to learn about watch and optical repairs.