Front Desk Officer

Zerella Fresh; Adelaide; On-site; AUD 65,000 - 75,000; Full time

Job summary

Zerella Fresh in Australia’s South Australia is seeking a Front Desk Officer to join the Head Office team in Virginia, SA, on a full-time basis. You will provide welcoming reception, support sales administration and AR, and assist with general office tasks in a busy farm environment.

The role requires at least 2 years in administrative, reception or AR, strong MS Office skills, and good communication across stakeholders.

Qualifications

• Minimum 2 years’ administrative, reception or accounts receivable experience.
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
• Strong interpersonal and communication skills

Responsibilities

• Provide professional reception to employees, visitors, contractors and customers.
• Support sales administration and accounts receivable.
• Maintain a professional reception area.
• Manage inbound/outbound communications via email and mail.
• Provide general administrative support to management and staff.
• Assist with preparing correspondence, documents, reports, presentations and other materials.
• Receive, sort and distribute incoming mail; coordinate outgoing mail and courier services.
• Arrange stationery and office supplies; maintain stock levels.
• Assist with data entry and maintaining accurate records in relevant systems.
• Keep staff kitchen clean and stocked; organise weekly office lunch.
• Monitor pallet movements across packing sheds and market store; investigate discrepancies.
• Ensure invoices, credit notes and adjustments are entered into the accounting system.
• Maintain accurate customer accounts, payments terms and credit limits; reconcile receipts.
• Assist with month-end processes and AR reporting; prepare adjustments as required.
• All other duties to achieve business objectives.

Skills

Reception experience

Administrative skills

Communication

Teamwork

Tools

Microsoft Office

Job description

Zerella Fresh is one of Australia’s largest grower and packers of Carrots, Onions and Potatoes supplying Australia’s leading supermarket chains plus independents and exports.

We are currently seeking a motivated Front Desk Officer to join our team on a full-time permanent basis, supporting administrative operations at our Head Office in Virginia, South Australia.

As a valuable member of our team, this position will play a vital role in the success of our operations. If you are reliable, friendly and have a passion for working with people we would love to hear from you.

The ideal candidate will be self-motivated, able to work both independently and as part of a team. Reporting directly to the Sales Administration Lead you will be supporting an expansive farm environment.

Zerella Fresh is an approved employment sponsor and we are happy to consider candidates who require sponsorship for this role.

Duties include:

• Provide a professional, courteous and welcoming reception service to employees, visitors, contractors and customers.
• Provide administrative support to the Sales Lead related to sales administration and accounts receivable.
• Manage the reception area to ensure it remains professional, organised and presentable at all times.
• Monitor and manage general reception email inboxes and correspondence where applicable.
• Provide general administrative support to management and employees as required.
• Assist with preparing correspondence, documents, reports, presentations and other administrative materials.
• Receive, sort and distribute incoming mail and coordinate outgoing mail and courier services.
• Arrange stationery, office supplies and other consumables and maintain appropriate stock levels.
• Assist with data entry and maintaining accurate records within relevant systems.
• Ensure the staff kitchen always remains clean and presentable; including daily cleaning of the dishwasher, coffee machine, and ordering weekly supplies.
• Prepare weekly office lunch each Friday, ensuring supplies are included in the weekly order.
• Monitor pallet movements across the potato, carrot and onion packing sheds, and the Pooraka market store.
• Investigate discrepancies or missing pallets, maintaining accurate pallet inventory records and reports.
• Ensure all invoices, credit notes and adjustments are correctly entered into the accounting system.
• Maintain accurate customer account records, including contact details, payment terms and credit limits.
• Allocate customer payments and reconcile receipts against outstanding invoices.
• Assist with month-end processes, including accounts receivable reconciliations and reporting.
• Prepare adjustments and account corrections as required.
• All other requirements as directed to achieve business objectives.

Requirements:

• Minimum 2 years’ administrative, reception or accounts receivable experience in a similar role.
• Full and unrestricted driver’s licence (essential).
• Strong Microsoft Office skills (Word, Excel, PowerPoint and Outlook).
• Strong interpersonal and communication skills, with the ability to communicate effectively with employees, managers, suppliers, customers and external stakeholders.
• Strong analytical, planning, problem-solving and decision-making skills.
• Ability to work independently while contributing effectively to a multidisciplinary team.
• Cultural adaptability and a willingness to work with a diverse range of stakeholders.
• Commitment to ongoing learning, continuous improvement and a strong work ethic.
• Commitment to delivering team goals and the drive to achieve successful outcomes.

Please visit www.zerellafresh.com.au for more information about the company.