Administration Officer

Www.chandlermacleod.com; City of Playford; On-site; AUD 50,000 - 54,000; Full time

Job summary

Chandler Macleod is seeking a Customer Service and Administration Officer for seasonal work in Virginia, SA. The role supports customer service, order processing, stock coordination, and depot administration during the busy summer period.

Shifts are casual with typical hours around 7:00am–5:00pm; the role is fixed-term and seasonal, aligned with demand. Prior experience in administration or logistics and basic SAP/ERP familiarity are desirable.

Qualifications

• Previous experience in customer service, administration, order processing, logistics, or manufacturing support.
• Strong written and verbal communication and organisation with attention to detail.
• Experience using SAP, ERP, or other order management systems.
• Proficient with Microsoft Outlook, Excel and Word.
• Willingness to learn production processes, materials, and stock-control.
• Full Australian working rights and willingness to obtain National Police Clearance.

Responsibilities

• Manage customer enquiries via phone, email, and other communication channels, providing a high level of customer service.
• Maintain and update customer, order, and inventory records.
• Perform data entry and reporting tasks with a high level of accuracy.
• Prioritise competing workloads and meet deadlines in a fast-paced environment.
• Coordinate with transport providers and internal teams to arrange deliveries and stock transfers.
• Assist customers collecting smaller orders and load cartons or trays into customer vehicles.
• Ensure customer pickups are checked against the correct order and supporting documentation.
• Investigate order, stock, invoicing, or delivery discrepancies and escalate issues when required.

Skills

Customer service

Administration

Order processing

Logistics

Manufacturing support

Communication

Microsoft Outlook

Excel

Word

SAP

Tools

SAP

ERP systems

Microsoft Outlook

Excel

Word

Job description

Customer Service and Administration Officer | Virginia, SA | $36.81 per Hour | Seasonal (October – March)

We are seeking an organised, reliable, and customer-focused Administration Officer to support our client's manufacturing and depot operations in Virginia, SA during the busy summer fresh produce season.

This seasonal position plays a key role in supporting customer service, order processing, stock coordination, production administration, customer collections, and general depot operations. Working closely with customers, production teams, transport providers, and internal stakeholders, you will help ensure the smooth day-to-day running of the business.

Key Responsibilities

• Manage customer enquiries via phone, email, and other communication channels, providing a high level of customer service.
• Maintain and update customer, order, and inventory records.
• Perform data entry and reporting tasks with a high level of accuracy.
• Prioritise competing workloads and meet deadlines in a fast-paced environment.
• Coordinate with transport providers and internal teams to arrange deliveries and stock transfers.
• Assist customers collecting smaller orders and load cartons or trays into customer vehicles.
• Ensure customer pickups are checked against the correct order and supporting documentation.
• Investigate order, stock, invoicing, or delivery discrepancies and escalates issues when required.

About You

• Previous experience in customer service, administration, order processing, logistics, or manufacturing support.
• Strong written and verbal communication and organisational skills with excellent attention to detail.
• Experience using SAP, ERP, or other order management systems (highly desirable)
• Confident using Microsoft Outlook, Excel, Word, and other computer-based systems.
• Willingness to learn production processes, material numbers, product specifications, and stock-control requirements.
• Full Australian working rights and a current National Police Clearance, or the willingness to obtain one.

What's On Offer

• Competitive hourly rate of $36.81 per hour.
• Full training in products, processes, and business systems.
• Seasonal working hours aligned with customer demand and operational requirements.
• Supportive and collaborative team culture.

Working Hours

• Monday to Friday roster with occasional weekend work required during peak seasonal periods.
• Shifts will generally operate between:
  • 7:00am - 3:00pm
  • 8:00am - 4:00pm
  • 9:00am - 5:0pm
• This is a fixed-term seasonal casual position, with full-time hours generally expected during the busy summer fresh produce season.
• Flexibility around start and finish times is essential to meet operational requirements.

If you're an organised and customer-focused professional looking to join a busy and supportive team this summer season, we'd love to hear from you.