Front Desk & Licensing Coordinator

Queensland Government; Mackay Regional; Presencial; AUD 52.000 - 68.000; Jornada completa

Descripción de la vacante

The Queensland Building and Construction Commission (QBCC) Mackay office is seeking a Customer Service Officer to deliver frontline service and essential administrative support. You will handle day-to-day customer enquiries, licensing maintenance, mailroom processing and invoicing, while coordinating with Building Inspectors and Assessment Officers.

The role is office-based with standard 9am–5pm hours and no work-from-home option.

Responsabilidades

• Providing professional and responsive front counter customer service.
• Undertaking digital mailroom entry and associated administrative activities.
• Assessing site supervisor and mutual applications.
• Completing a range of licensing maintenance tasks.
• Processing invoices accurately and efficiently.
• Preparing letters and correspondence for Building Inspectors and Assessment Officers.
• Managing a variety of daily tasks across different work areas while maintaining an organised approach to your workload.

Descripción del empleo

The Queensland Building and Construction Commission (QBCC) Mackay office is seeking a Customer Service Officer to deliver frontline service and essential administrative support. You will handle day-to-day customer enquiries, licensing maintenance, mailroom processing and invoicing, while coordinating with Building Inspectors and Assessment Officers.

The role is office-based with standard 9am–5pm hours and no work-from-home option.