Front‑Desk Legal Receptionist & Admin Specialist

NLS Law; Sydney; On-site; AUD 65,000 - 75,000; Full time

Job summary

NLS Law, a boutique family and children's law firm with offices in Sydney and Newcastle, seeks a Legal Receptionist / Administration Officer for our Sydney office on a full-time basis. You will be the first point of contact for clients and play a central role in keeping diaries, matters and correspondence running smoothly day to day.

We value organised, empathetic professionals who handle confidential information with discretion and provide warm, professional client service while supporting

Qualifications

• Prior experience in a legal reception, administration or client-facing support role is required.
• Strong organisational skills and the ability to manage competing priorities and deadlines across multiple solicitors and matters.
• Excellent verbal and written communication skills, and a warm, professional telephone manner.
• Confidence using practice management software, diary/calendar systems, and Microsoft Office.

Responsibilities

• Managing solicitors' calendars and court diaries, including scheduling and coordinating conferences, appointments and hearing dates
• Answering and directing incoming telephone calls in a professional and welcoming manner
• Monitoring and attending to incoming emails, escalating and actioning as appropriate
• Opening, maintaining and updating matter files, records and court documents in the firm's PMS
• Entering items into the PMS and matter files, including recording invoices received from external providers
• Liaising with counsel, mediators, and copy/print service providers as required and directed by solicitors
• Booking conferences, appointments and mediation sessions on behalf of solicitors
• Preparing, sending and tracking documents and correspondence to clients and third parties
• Providing general administrative and front‑of‑house support to solicitors and the broader team
• Other and additional roles as required for purposes of the role.

Skills

Legal reception experience

Excellent communication

Diary/calendar management

Discretion and confidentiality

Tools

Practice management software

Microsoft Office

Job description

NLS Law, a boutique family and children's law firm with offices in Sydney and Newcastle, seeks a Legal Receptionist / Administration Officer for our Sydney office on a full-time basis. You will be the first point of contact for clients and play a central role in keeping diaries, matters and correspondence running smoothly day to day.

We value organised, empathetic professionals who handle confidential information with discretion and provide warm, professional client service while supporting