Friendly Medical Receptionist — Fridays + 1–2 Days

Maitland Heritage health; Maitland; On-site; AUD 39,000 - 50,000; Part time

Job summary

Maitland Heritage health in Maitland, NSW is seeking a friendly medical receptionist for an immediate start on a casual basis. The role covers greeting patients, booking appointments and handling inquiries at the front desk.

You will work 1–2 days per week, with Fridays mandatory, and there is flexibility to cover additional days. Experience with medical software is preferred to support our doctor and nurse teams and ensure a warm, professional patient experience.

Qualifications

• Experience in medical reception settings is preferred.
• Experience with Best Practice Software and Hot Doc is highly regarded.
• Casual 1–2 day per week role with Friday availability.

Responsibilities

• Greet patients and manage front desk.
• Make appointments and handle enquiries.
• Process Medicare billing and claiming.
• Manage recalls and reminders.
• Provide general administration support to the doctor and nurse.
• Ensure patients have a warm, professional experience.

Skills

Medical receptionist experience

Medicare billing

Appointment scheduling

Customer service

Patient enquiries

Interpersonal skills

General administration

Tools

Best Practice Software

Hot Doc

Job description

Maitland Heritage health in Maitland, NSW is seeking a friendly medical receptionist for an immediate start on a casual basis. The role covers greeting patients, booking appointments and handling inquiries at the front desk.

You will work 1–2 days per week, with Fridays mandatory, and there is flexibility to cover additional days. Experience with medical software is preferred to support our doctor and nurse teams and ensure a warm, professional patient experience.