FRED Jewelry- Client Advisor, Sydney

Chaumet; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Maison FRED in Sydney seeks a passionate luxury retail professional to elevate client experiences in a premium boutique. You will translate storytelling into tangible results, manage client relationships, and maintain elegant displays while upholding strict security standards.

You are a team player with flair, confidence and a can-do attitude, capable of meeting sales targets and contributing ideas to enhance daily boutique operations in a diverse, equal-opportunity environment.

Qualifications

• Premium/luxury retail experience is essential.
• One-on-one customer service and consultative selling experience.
• Proven track record in achieving sales targets.
• Flair, confidence, creativity and a passion for customer service.
• Team player with a can-do attitude.
• Strong work ethics.

Responsibilities

• Strategic Selling: Maximize sales opportunities and develop potential clients
• Story telling/client experience: ability to bring emotion, surprise and culture to the client
• Clienteling: Follow-up all sales leads and develop your clients into long term relationships
• Boutique environment: maintain excellent condition of all displays, be aware of all security procedures, participate in all stock-takes and in general, maintain the boutique to ensure smooth operations
• Be a strong Team Player: assist your colleagues in sales and actively participate to the daily duties of the boutique
• Perform all After Sales Service front office activities directly related to final customers
• Collaboratively work with the management and keep them informed with new ideas to improve everyday business in the boutique
• Achieving sales targets and building greater product awareness for our customers

Skills

Luxury retail

Personal service

Consultative selling

Sales targets

Team player

Strong work ethic

Flair & creativity

Job description

Contemporary, Jeweler, Creator. In three words, Fred Samuel encapsulated the essence of Maison FRED in his self-description in 1936. Infused with a constant joie de vivre and bold creativity that upended traditional jewellery codes, his jewellery became the signature of a new informal glamour and sparkling, relaxed elegance.

The founder’s philosophy remains at the heart of Maison FRED today, inspiring each of its collections. The pronouncedly distinctive design combines superb jewellery-making excellence, exquisite refinement and versatility to express each individual personality. A joyful, free and bold spirit transforms each creation into a celebration of happiness, lighting up life’s memorable moments both big and small.

Fred Samuel spent his life roaming the world, on a mission to make women everywhere even more beautiful. In 1995, the jewellery House began a new chapter in its story, joining the LVMH group. Today, FREDbrand continues to epitomize an unconditional love of gemstones, pearls and golden light, creating collections that burst with radiant elegance.

Key responsibilities:

Strategic Selling: Maximize sales opportunities and develop potential clients

Story telling/client experience: ability to bring emotion, surprise and culture to the client

Clienteling: Follow-up all sales leads and develop your clients into long term relationships

Boutique environment: maintain excellent condition of all displays, be aware of all security procedures, participate in all stock-takes and in general, maintain the boutique to ensure smooth operations

Be a strong Team Player: assist your colleagues in sales and actively participate to the daily duties of the boutique

Perform all After Sales Service front office activities directly related to final customers

Collaboratively work with the management and keep them informed with new ideas to improve everyday business in the boutique

Achieving sales targets and building greater product awareness for our customers

Profile:

retail experience in premium/ luxury brands essential; high jewelry and timepiece experience would be bonus

Previous professional experience in providing one on one customer service, consultative selling together with a successful track record in sales within a retail environment;

Results-driven with an ability to work towards sales targets

Flair, confidence, creativity and a passion for customer service

A team player with a ‘’can do’’ attitude

Strong work ethics

This is an exciting opportunity to work with a company with great culture, supportive team & management, excellent training, development and growth opportunities.

LVMH W&J and FRED is an equal opportunity employer. We are committed to provide a culture that is diverse, inclusive and respects and celebrates our differences. All applicants will be considered for employment without regard to ethnicity, sexual orientation, gender identity, religion, family or parental status or disability status.