Casual Sales Associate - Homeware & Customer Service

Strandbags; Sydney; Presencial; AUD 50.000 - 70.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Incentive scheme

Descripción de la vacante

Cartier flagship boutique in Sydney is seeking experienced Sales Associates to join our team as ambassadors of the Maison, delivering exceptional service to every client. You will build meaningful client relationships, manage CRM activities, participate in client events, and contribute to achieving boutique goals while upholding luxury standards.

Fluency in English required; Mandarin/Chinese highly regarded.

Formación

• Experience in luxury retail preferred.
• Fluency in English; second language advantageous.
• Ability to deliver exceptional client experiences.

Responsabilidades

• Deliver exceptional client experiences and meet sales objectives.
• Develop client relationships and grow your client portfolio.
• Maintain boutique standards and stock/inventory accuracy.

Conocimientos

Selling skills

Customer service

CRM skills

English fluency

Team player

Herramientas

POS system

Descripción del empleo

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Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

Be a part of our Team!

Immerse yourself in the world of Cartier, where heritage and innovation come together to create unforgettable experiences.

We are looking for experienced Sales Associates to join us in our Flagship boutique in a part time capacity. As a Sales Associate, you will be an ambassador of our Maison, embodying our values and delivering exceptional service to every client.

If you have a passion for exceptional customer service, creating memorable moments and enjoy working in a dynamic and inclusive team, we welcome you to apply now!

HOW WILL YOU MAKE AN IMPACT?

As a Sales Associate, you will create meaningful connections with clients, guiding them through their journey and sharing the unique craftsmanship behind each creation. You will play a pivotal role in achieving boutique goals by providing personalized advice, cultivating client relationships, and ensuring every interaction reflects the excellence of Cartier.

Your responsibilities will include:

1. SALES ACHIEVEMENTS

Deliver exceptional client experiences in line with Cartier’s service excellence standards.

Achieve and exceed individual and boutique sales objectives through consultative selling and deep product knowledge.

Proactively identify and convert clientelling opportunities by scheduling appointments and developing robust client profiles.

2. CLIENT RELATIONSHIP & PORTFOLIO DEVELOPMENT

Cultivate meaningful and lasting client relationships, fostering loyalty to the Maison.

Strategically grow and manage your client portfolio to maximize engagement and sales potential.

Execute targeted CRM actions to strengthen client connections and drive repeat business.

Represent Cartier as a true Ambassador during client events and exclusive activations.

3. DAILY BOUTIQUE OPERATIONS

Operational Excellence

Uphold the highest standards of operational compliance across all boutique procedures and policies.

Ensure accurate stock management, actively participate in inventory processes, and maintain the impeccable presentation of the boutique.

One Team Culture

Embody Cartier’s values and contribute to a collaborative, positive team spirit.

Engage in team initiatives, supporting colleagues to achieve shared goals and deliver a seamless client experience.

How Will You Experience Success With Us?

At Cartier, we believe passion and expertise are the sparks that create extraordinary success.

To truly thrive in this role, you will bring:

Demonstrate strong selling skills and an innate sense of service excellence, creating memorable client experiences that foster loyalty.

Communicate fluently in English and a second language is advantageous.

Leverage your product knowledge and genuine curiosity to engage clients and share the story behind each Cartier creation.

Excel at time management and multitasking in a dynamic environment, adapting seamlessly to shifting priorities while maintaining meticulous attention to detail.

Embrace a positive, team-oriented mindset, contributing to a supportive and inspiring boutique culture.

How do we keep you smiling?

The opportunity to contribute to a world‑class environment and play a vital role in delivering exceptional experiences to our discerning clientele.

A supportive and collaborative team environment where your contributions are valued, and your professional growth is nurtured.

A generous salary with a market leading incentive scheme

This role will help build your knowledge and experience in all aspects of Luxury Retail

Finally, a plethora of opportunities within Cartier and the Richemont Group to help you develop and take your career to the next level.

Step 2: If your profile aligns, you will received a call from our TA team

Step 3: Following a successful screening, you will be invited to interviews with the Boutique Manager, Area Manager, HRBP & Commercial Director

Step 4: With successful interviews completed, and contingent upon successful pre-employment checks, you will begin your journey with us.

Ignite your passion for luxury and make a meaningful impact at Cartier – apply now!

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high‑end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

We are looking for people who are: Confident and customer‑focused communicators. Passionate about retail, pop culture or collectibles. Energised by fast‑paced, high‑volume environments. Reliable, positive and able to stay composed during busy periods. Quick learners with strong attention to detail. Fluent in English (Mandarin/Chinese highly regarded).