Fraud Manager, Apple Wallets, Payments And Commerce (Apac)

Apple; Sydney; On-site; AUD 150,000 - 210,000; Full time

Job summary

Apple is seeking an experienced Fraud Manager to lead risk and fraud prevention for Apple Pay and Apple Wallet across the GCANZSEA region, with a base in Sydney. You will own the controls, metrics, and response playbooks, and collaborate with banks, transit operators, and payment networks to minimize fraudulent activity.

As the primary external-facing fraud contact, you will guide partners from onboarding through day-to-day operations, work with Apple's global fraud and tech teams, and drive

Qualifications

• Minimum 10 years of relevant experience.
• Experience with Apple Pay and Apple Wallet fraud prevention.
• Proven ability to build external partnerships and manage interfaces with banks and networks.

Responsibilities

• Lead risk and fraud prevention across GCANZSEA.
• Collaborate with internal teams and external partners.
• Act as primary contact for fraud prevention and onboarding.

Skills

Fraud management

Payments

Stakeholder engagement

Job description

Apple is seeking an experienced Fraud Manager to manage and execute risk and fraud prevention measures for the Apple Pay and Apple Wallet platforms across the Greater China, Australia, New Zealand and South East Asia (GCANZSEA) region. Based in Sydney, you will be a pivotal member of the GCANZSEA Business Operations team. This is a key externally-facing role, requiring you to build and maintain strong relationships with a diverse range of partners—including banks, transit operators, and payment networks. You will be their primary contact for fraud prevention, guiding them from initial onboarding to long-term operational success, while also collaborating closely with Apple's internal global technical, business, and fraud teams.

Description

Our team is responsible for launching and managing these partnerships, with a focus on maintaining key performance metrics, minimising fraud and ensuring seamless day-to-day interactions. We operate in a dynamic, evolving environment and seek proactive individuals who are ready to take a hands-on approach to help us achieve our ambitious goals.

Minimum Qualifications Minimum 10 years of relevant experience

Fraud Manager, Apple Wallets, Payments and Commerce (APAC) • Sydney, NSW, AU