Franchise Site Coordinator

Fernwood Fitness; Melbourne; Hybrid; AUD 65.000 - 85.000; Vollzeit

Zusammenfassung

Fernwood Fitness is seeking a proactive Franchise Site Coordinator to support the growth of our national club network from our Melbourne base. The role entails hands-on coordination and administration, site mapping, and regular liaison with agents and developers to identify new Fernwood locations.

You’ll work closely with the National Franchise Manager, manage site pipelines, maintain accurate records, and contribute to ad-hoc franchising projects.

Qualifikationen

• Excellent phone manner and professional communication.
• Organised, detail-oriented, proactive with follow-up.
• Competent with spreadsheets and basic mapping tools.

Aufgaben

• Source potential Fernwood locations in agreed areas.
• Search commercial property sites for new sites and developments.
• Contact agents, landlords and developers about opportunities.
• Build and maintain network of agents and developers.
• Follow up leads and keep conversations moving.
• Complete site mapping using Fernwood’s mapping software.
• Update site records, pipelines and calendars.
• Assist with franchise administration and research tasks.

Tools

Excel

Outlook

Teams

Jobbeschreibung

Richmond, Melbourne | Full-time or Part-time | Hybrid flexibility

Fernwood Fitness is looking for an organised, proactive and friendly Franchise Site Coordinator to support the growth of our national club network.

This is a hands‑on coordination and administration role working closely with our National Franchise Manager. You’ll help us find potential new Fernwood locations, contact agents and developers, complete site mapping, keep our site pipeline up to date and provide general support across our franchising activities.

You don’t need to be a property expert. We’re looking for someone who is confident on the phone, enjoys research and follow‑up, is comfortable working with systems and spreadsheets, and can quickly pick up new programs and processes.

Franchise Site Coordinator

Richmond, Melbourne | Full-time or Part-time | Hybrid flexibility

Fernwood Fitness is looking for an organised, proactive and friendly Franchise Site Coordinator to support the growth of our national club network.

This is a hands‑on coordination and administration role working closely with our National Franchise Manager. You’ll help us find potential new Fernwood locations, contact agents and developers, complete site mapping, keep our site pipeline up to date and provide general support across our franchising activities.

You don’t need to be a property expert. We’re looking for someone who is confident on the phone, enjoys research and follow‑up, is comfortable working with systems and spreadsheets, and can quickly pick up new programs and processes.

What you'll be doing

• Sourcing potential new Fernwood locations across agreed areas.

• Regularly searching commercial property websites for suitable sites and new developments.

• Calling and emailing commercial agents, landlords, developers and shopping centres about current and upcoming opportunities.

• Building on our existing network of agents and developers.

• Following up leads and keeping conversations moving.

• Completing site mapping using Fernwood’s mapping software.

• Mapping potential sites against our existing club network and member maps.

• Gathering key site information such as size, parking, access, visibility, surrounding businesses and indicative rental information.

• Keeping spreadsheets, Monday.com boards and site records accurate and up to date.

• Tracking contacts, follow-ups and next actions.

• Maintaining our agent and developer contact database.

• Assisting with emails, research, document preparation and other franchise administration.

• Supporting the National Franchise Manager with ad‑hoc projects and tasks as required.

About you

We’re looking for someone who:

• Is friendly, confident and professional on the phone.

• Is comfortable calling people they haven’t spoken to before.

• Is naturally organised and good at following things up.

• Enjoys research and finding information.

• Has good attention to detail.

• Is comfortable using Excel, Outlook, Teams and other everyday computer programs.

• Picks up new systems and software quickly.

• Communicates clearly and professionally by phone and email.

• Is proactive and happy to chase opportunities rather than wait for them to come in.

• Is adaptable, willing to learn and open to feedback.

• Is comfortable working independently while also being part of a team.

Previous experience in administration, coordination, franchising, property, business development, commercial leasing or a similar support role would be beneficial, but is not essential.

We’re more interested in finding someone with the right attitude, organisation and initiative who we can train in Fernwood’s site research, mapping and development processes.

The role

This role is open to both full‑time and part‑time applicants, with a minimum commitment of three days per week.

The role is based from our National Support Office in Richmond, Melbourne, with hybrid flexibility.

For full‑time employees, the usual working arrangement is three days per week in the Richmond office and two days working from home.

For part‑time employees, we require a minimum of two days per week in the Richmond office, with flexibility around the remaining working day/s depending on the agreed arrangement.

You’ll work closely with the National Franchise Manager and support both site development and broader franchising activities.

If you’re organised, confident on the phone, enjoy research and follow‑up, and like the idea of helping identify future Fernwood locations, we’d love to hear from you.

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