Assistant Property Manager

Frasers Property Australia; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Frasers Property Australia in Melbourne hires an Assistant Property Manager to oversee a premium portfolio of residential properties, focusing on building strong client relationships and delivering exceptional service. The role involves managing leasing, rent arrears, inspections, and maintenance requests with support from a capable team.

You will provide expert rent reviews, market appraisals, and practical solutions to safeguard income while keeping outgoings in check.

Qualifications

• A current Victorian Agents Representative Certificate or willingness to obtain one.
• A minimum of 1-2 years of experience in the real estate industry.
• A valid driver's license and your own reliable car for travel to properties.
• Exceptional communication and customer service skills.
• A proactive attitude, strong organisational skills, and the ability to solve problems effectively.
• Great attention to detail and solid computer literacy.

Responsibilities

• Manage a diverse portfolio, carrying out the day-to-day operations of residential properties within the Frasers Property portfolio.
• Build strong relationships with tenants and owners through excellent communication and outstanding customer service.
• Oversee the leasing process from start to finish, including creating attractive online advertising, conducting viewings, processing applications, and preparing lease documents.
• Handle all property management tasks, including daily rent arrears management, coordinating routine inspections, and resolving tenant maintenance requests.
• Provide expert advice to clients by reviewing rents, completing market appraisals, and offering professional solutions to mitigate loss and manage outgoings.

Skills

Customer service

Communication skills

Organisational skills

Problem solving

Driver's license

Real estate knowledge

Education

Victorian Agents Representative Certificate

Tools

Microsoft Office

Property management software

Job description

Frasers Property Australia – Melbourne VIC

For over a century, Frasers Property Australia has created stronger, smarter, happier neighbourhoods. In 2024, we marked our 100th anniversary in Australia and today we remain one of Australia's leading diversified property groups.

We develop residential land, housing, and apartments and have delivered approximately 150,000 homes during our legacy. We also develop commercial, retail and mixed-use properties, and our activities encompass the ownership and management of investment property, incorporating property and asset management services.

Our Property Management team is central to upholding this reputation, ensuring our residents and investors receive an exceptional level of service. To support our growing portfolio, we are looking for a motivated and customer-focused Assistant Property Manager to join our dedicated team.

This is your chance to manage a premium portfolio of residential properties, primarily consisting of tidy, unfurnished apartments. You'll be a key advisor to our clients, focused on building strong relationships, providing solutions, and maximising rental returns. With the backing of a supportive manager and the latest systems, you'll have everything you need to succeed and grow your career with us.

How you'll make an impact

• Manage a diverse portfolio, carrying out the day-to-day operations of residential properties within the Frasers Property portfolio.
• Build strong relationships with tenants and owners through excellent communication and outstanding customer service.
• Oversee the leasing process from start to finish, including creating attractive online advertising, conducting viewings, processing applications, and preparing lease documents.
• Handle all property management tasks, including daily rent arrears management, coordinating routine inspections, and resolving tenant maintenance requests.
• Provide expert advice to clients by reviewing rents, completing market appraisals, and offering professional solutions to mitigate loss and manage outgoings.

Company description:

For over a century, Frasers Property Australia has created stronger, smarter, happier neighbourhoods. In 2024, we marked our 100th anniversary in Australia and today we remain one of Australia's leading diversified property groups.

We develop residential land, housing, and apartments and have delivered approximately 150,000 homes during our legacy. We also develop commercial, retail and mixed-use properties, and our activities encompass the ownership and management of investment property, incorporating property and asset management services.

Job description:

Our Property Management team is central to upholding this reputation, ensuring our residents and investors receive an exceptional level of service. To support our growing portfolio, we are looking for a motivated and customer-focused Assistant Property Manager to join our dedicated team.

This is your chance to manage a premium portfolio of residential properties, primarily consisting of tidy, unfurnished apartments. You'll be a key advisor to our clients, focused on building strong relationships, providing solutions, and maximising rental returns. With the backing of a supportive manager and the latest systems, you'll have everything you need to succeed and grow your career with us.

How you'll make an impact

• Manage a diverse portfolio, carrying out the day-to-day operations of residential properties within the Frasers Property portfolio.
• Build strong relationships with tenants and owners through excellent communication and outstanding customer service.
• Oversee the leasing process from start to finish, including creating attractive online advertising, conducting viewings, processing applications, and preparing lease documents.
• Handle all property management tasks, including daily rent arrears management, coordinating routine inspections, and resolving tenant maintenance requests.
• Provide expert advice to clients by reviewing rents, completing market appraisals, and offering professional solutions to mitigate loss and manage outgoings.

What you'll bring

• A current Victorian Agents Representative Certificate or willingness to obtain one.
• A minimum of 1-2 years of experience in the real estate industry.
• A valid driver's license and your own reliable car for travel to properties.
• Exceptional communication and customer service skills.
• A proactive attitude, strong organisational skills, and the ability to solve problems effectively.
• Great attention to detail and solid computer literacy.

What you can look forward to

• Full support and training tailored to your experience level, with an experienced and supportive department manager.
• A purpose-led culture where you'll feel connected, valued, and part of a team with a great company culture.
• Excellent resources, including a dedicated trust account team and the latest property management systems and processes.
• Clear career progression with opportunities for growth within the department.
• Tools for the job, with a laptop, mobile phone, and parking provided.

Our Commitment to You

At Frasers Property, we are committed to creating 'Proud Communities' both in the places we build and the teams we grow. We value diversity in all its forms and actively foster an inclusive, accessible culture where everyone feels they belong. We proudly hold a Reconciliation Action Plan and strongly encourage Aboriginal and Torres Strait Islander candidates to apply. We welcome applicants of all backgrounds, genders, ages, cultures, sexual orientations, and abilities, and strive to provide an accessible, barrier-free experience, starting with the recruitment process. If you require any adjustments or support to participate at your best, please let us know during the application stage.

Learn more about Frasers Property at: www.frasersproperty.com.au

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