Founding Spa Front Desk — Wellness & Memberships

Fitness Cartel Careers; Gold Coast City; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Free gym membership

Birthday day off

Spa discounts

Merchandise discounts

Ongoing training

Grow with brand

Founding Coomera team

Supportive team

Job summary

Merse Wellness Spa Coomera is seeking warm, polished Spa Receptionists to join our founding team and deliver premium client experiences from the moment guests arrive. You’ll manage check-ins, bookings, enquiries, and payments, while promoting memberships and spa services in a friendly, professional environment.

These casual, weekend-friendly roles are based at our Coomera location, with flexible hours across mornings, days and evenings.

Qualifications

• Previous reception or customer service experience, ideally in a spa or wellness setting.
• Warm, confident personality with strong communication and rapport-building skills.
• Australian working rights and willingness to obtain First Aid & CPR certification.

Responsibilities

• Welcoming clients and managing check-ins, bookings and enquiries.
• Promoting memberships, treatments, services, packages and retail products.
• Processing payments and maintaining accurate client profiles.
• Keeping reception, spa and client areas clean and well-presented.
• Supporting the wider spa team to ensure a seamless client journey.

Skills

Reception

Customer service

Communication

Multitasking

Sales skills

Tools

POS systems

Job description

Merse Wellness Spa Coomera is seeking warm, polished Spa Receptionists to join our founding team and deliver premium client experiences from the moment guests arrive. You’ll manage check-ins, bookings, enquiries, and payments, while promoting memberships and spa services in a friendly, professional environment.

These casual, weekend-friendly roles are based at our Coomera location, with flexible hours across mornings, days and evenings.