Founding Spa Receptionist – Premium Wellness

Merse Wellness Spa; Gold Coast City; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Gym membership

Birthday day off

Discounts on Merse services

Merchandise and café discounts

Job summary

Merse Wellness Spa is opening a brand-new Coomera location and is seeking friendly Spa Receptionists to join the founding team. You will be the first point of contact, handling bookings, inquiries, sales, memberships and daily spa operations to ensure a premium guest experience.

We offer a supportive team environment, ongoing training, and perks as part of joining a growing wellness brand. Flexible casual rosters include weekends, with opportunities to grow within Merse Wellness Spa.

Qualifications

• Previous reception or customer service experience, ideally within spa/health/beauty environments.
• Warm, confident and engaging personality.
• Strong communication and rapport-building abilities.
• Proactive in delivering exceptional customer service.

Responsibilities

• Welcoming clients and managing check-ins and enquiries.
• Responding to phone, email, and walk-in inquiries professionally.
• Promoting memberships, treatments, services, and retail products.
• Processing payments and maintaining client profiles.

Skills

Customer service

Communication

Interpersonal skills

Flexibility

Job description

Merse Wellness Spa is opening a brand-new Coomera location and is seeking friendly Spa Receptionists to join the founding team. You will be the first point of contact, handling bookings, inquiries, sales, memberships and daily spa operations to ensure a premium guest experience.

We offer a supportive team environment, ongoing training, and perks as part of joining a growing wellness brand. Flexible casual rosters include weekends, with opportunities to grow within Merse Wellness Spa.