Food Services Assistant

Uniting AgeWell Limited; Greater Bendigo; On-site; AUD 33,000 - 39,000; Part time

Job summary

Uniting AgeWell Limited in Bendigo is seeking a part-time Food Services Assistant (Barista) to deliver barista-made coffee and light meals in our café within the aged care community. You will operate commercial coffee equipment, provide friendly service to residents, families and visitors, maintain presentation standards, and support daily cafe operations with a warm, welcoming atmosphere.

This role follows a fortnightly rotating schedule during daytime hours, offering a good work-life balance

Qualifications

• Barista experience essential.
• Experience in food service or café environment.
• Able to maintain high standards of food safety and cafe presentation.

Responsibilities

• Prepare and serve barista-made coffee and beverages.
• Provide high standard customer service to residents and visitors.
• Assist with food preparation and meals in dining hall.
• Maintain cafe cleanliness and stock levels.
• Support quality improvement activities.

Skills

Barista experience

Customer service

Fast-paced environment

Teamwork

Communication

Tools

Commercial coffee equipment

Job description

At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 5000 staff and 600volunteer staff are committed to high quality services and care.

Uniting AgeWell provide a workplace culture based on theBEST philosophy –Believe, Excel, Support and Trust– underpinned by our values ofKindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do. More information can be found on the Uniting AgeWell website - www.unitingagewell.org

Why choose Uniting AgeWell - Strath-Haven (Bendigo)

• Easy to access with public transport andfree on/off site parking
• Above awardhourly rates
• Salary packaging benefit up to $15,900 + $2,650annually
• Annual Leave loading
• Career pathways, education and training opportunities
• Comprehensive Employee Assistance Programavailable 24/7 for our staff
• Enhanced Parental Leaveoptions
• Location options - move within ourUniting AgeWell network(Victoria and Tasmania)
• Not for profit,values-basedorganisation

About the role:

Do you have a passion for coffee and creating exceptional customer experiences? We are seeking an experienced Food Services Assistant (Barista) to join our welcoming café located within our aged care community in Bendigo.

We are looking for someone who is confident operating a commercial coffee machine and enjoys building genuine connections with people. Our café serves as a social hub for residents, families, visitors and team members, making it an important part of daily life within our community.

As the face of the café, you will prepare high-quality barista-made coffee, serve food and beverages, provide outstanding customer service, maintain presentation standards and contribute to a warm and inviting atmosphere. Your friendly personality and ability to engage with residents and visitors will be just as important as your café skills.

This part-time role offers a consistent fortnightly rotating roster with all shifts worked during the day, allowing for a great work-life balance and no late nights.

Week 1: Thursday & Friday, 9:00am - 3:00pm (11 hours per week)

Week 2: Thursday & Friday, 9:00am - 3:00pm and Saturday, 9:00am - 2:00pm (16 hours per week)

Tasks include:

• Working as part of a multidisciplinary team while maintaining daily and periodic cleaning schedules for the café, food preparation areas and service equipment.
• Preparing and serving barista-made coffee, beverages, light meals and snacks while delivering excellent customer service to residents, families, visitors and team members.
• Serving residents' meals in dining hall services and assisting with food preparation tasks, including sandwich making, dishwashing and beverage service.
• Providing feedback regarding residents' likes and dislikes to support menu planning, while escalating any observations or concerns regarding residents' wellbeing to the appropriate team members.
• Promoting and participating in quality improvement activities, maintaining friendly, supportive and professional relationships with residents, their relatives and visitors.
• Supporting colleagues by sharing knowledge, assisting during busy service periods and contributing to the smooth day-to-day operation of the café.
• Maintaining café presentation standards, restocking supplies, monitoring stock levels and ensuring food safety and hygiene requirements are consistently met.
• Operating commercial coffee equipment safely and efficiently to deliver high-quality coffee and beverage service.

About you:

This is the place for you if you:

• Previous experience in food service, hospitality or a café environment, preferably within aged care, healthcare or hotel services
• Barista experience is essential, including confidence operating commercial coffee equipment and preparing high-quality coffee and beverages
• Passionate about customer service and delivering a welcoming café experience
• Able to work efficiently in a fast-paced environment while maintaining quality and presentation standards
• Demonstrated ability to work independently and take initiative when managing café operations
• Thrive as part of a team while also enjoying building one-on-one relationships with residents, families and visitors
• Strong communication skills and a friendly, professional approach
• Committed to maintaining high standards of food safety, cleanliness and café presentation
• Are committed to being part of a workplace culture based on the BESTway of life (Believe, Excel, Support and Trust)

Essentials for working in Aged Care:

• A current Working With Children Check card
• Current and ongoing flu vaccinations
• Ability to pass a national police clearance and NDIS Clearance

Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.

You can access the position description here:Food Services Assistant PD.pdf