Food Runner

Village Roadshow Ltd; Gold Coast City; Hybrid; AUD 45,000 - 63,000; Part time

Benefits offered by this job

Compassionate Wellbeing Team

50% off food and beverages

Discounted bay hire

Unlimited theme park entry

Employee benefits app discounts

Flexible scheduling

Professional development

Job summary

Village Roadshow Ltd is seeking a Food Runner at Topgolf Gold Coast. You will deliver food from the kitchen to guests, ensuring items are hot and appealing while maintaining a friendly, high-energy service standard.

Role requires flexible availability including evenings, weekends and holidays, and adherence to responsible service of alcohol. Training and development opportunities are provided within a vibrant, guest-focused venue network.

Qualifications

• Energetic and friendly approach to guests.
• Strong communication and time management.
• Able to work as part of a fast-paced team.

Responsibilities

• Greet guests in a friendly manner and assist wherever needed.
• Deliver food items quickly to keep them hot and appealing.
• Observe responsible service of alcohol and ensure guest safety.
• Maintain cleanliness and assist kitchen staff as required.
• Support the team with expo and steward tasks as needed.

Skills

Guest service orientation

Communication skills

Team player

Flexible shifts

Job description

Food Runner

Casual - $33.05 p/hr (Mon - Sat) $46.27p/hr (Sun) – AER Junior rates may apply

Topgolf Gold Coast

No matter the occasion or who you share it with, we believe every great time starts with play, is fueled by food and beverage, moved by music and made possible through community. Topgolf Gold Coast features dozens of high-tech, climate-controlled hitting bays for year-round comfort, a chef inspired menu for year-round deliciousness and hundreds of Associates eager to help create the moments that matter. With dozens of venues internationally, entertaining more than 13 million guests annually, Topgolf is truly everyone’s game.

We are committed to creating an inclusive workplace where everyone feels valued and respected. We encourage candidates of all backgrounds, abilities, and experiences to apply.

We believe in the unlimited Power of Play! Let the good times roll! Your people skills are top-notch, and you enjoy meeting new people. You’ll help to fuel our Guests by delivering yummy items from our menu. Whether it’s something from our Bites & Shareables or Burgers & Big Bites, you’ll help our Guests Ace it!

Perks & Benefits

• Compassionate Wellbeing Team and access to our Employee Assistance Program with 24/7 support
• FREE or 50% off bay hire
• 50% off food and non-alcoholic beverages
• 20% off apparel and retail items
• Discounted bay hire for group events
• Unlimited FREE entry to all Village Roadshow Theme Parks, including Warner Bros. Movie World, Wet’n’Wild, Paradise Country and Sea World, as well as discounts on food, beverage, retail and animal experiences
• Earn FREE theme park passes for family and friends
• Receive discounts at over 65 major retailers through our Village Employee Benefits App
• Reward and recognition incentives and prizes
• Exclusive and unique team member events and awards
• Flexible scheduling
• Opportunity for professional development and internal training – we strive to grow our talent!

Key Responsibilities

• Greet every Guest you encounter in a friendly and approachable manner - smile, make eye contact and maintain positive body language
• Show flexibility by assisting the team in caring for Guests in whatever way is needed
• Protect our Guests and community by observing the rules of responsible service of alcohol
• Ensure Guest safety while they play the game
• Take pride in ensuring food items are delivered quickly so they remain hot, fresh and appetising
• Ensure cleanliness by taking bus carts to the kitchen for clearing, then returning bus carts to the tee-line
• Work as one team with the Kitchen by completing side-work specified by the Senior Chefs
• Assist the Expo line if required
• Assist the Stewards with putting away equipment once washed

Key Qualifications

• Responsible Service of Alcohol Certificate is essential
• Energy and enthusiasm
• Excellent communication, time management and organisation skills
• Ability to work in a fast-paced, kitchen environment
• Ability to work as a team
• A high level of self-awareness, receptivity to change and integrity
• Availability to work a variety of shifts, including evenings, weekends and holidays
• Physically fit to lift, bend and stand for long periods of time, manoeuvring up and down stairs

Our promise to you: a playful environment where you can make new friends. A safe place where you can be your full self, every day. To provide clear direction and tools to do your job. An opportunity to learn and grow. To listen and act when you speak up. We will never stop improving.