Food & Beverage Supervisor - Resort Dining Lead (Part-Time)

Daydream Island Resort; Whitsunday Regional; On-site; AUD 34,000 - 48,000; Part time

Job summary

Daydream Island Resort is seeking an energetic and service-focused Food & Beverage Supervisor to join the Graze Interactive Dining team on a part-time basis. This role supports day-to-day operations, ensures guest experiences meet service standards, and leads the F&B team during assigned shifts.

Ideal candidates will have supervisory experience in a hospitality setting, strong knowledge of service standards, and RSA certification or the ability to obtain it before start.

Qualifications

• Previous supervisory experience in a food and beverage, restaurant, hotel or resort environment.
• Strong knowledge of restaurant service standards and food safety requirements.
• Current RSA certification (or ability to obtain prior to start).
• Demonstrated ability to lead, motivate and support a diverse team in a fast-paced dining environment.
• Excellent customer service skills with a passion for memorable guest dining experiences.

Responsibilities

• Supervise and coordinate daily food and beverage service operations within Graze Interactive Dining.
• Lead, support and motivate team members to deliver high standards of guest service.
• Allocate duties, manage shift briefings and ensure staff are prepared for service.
• Provide hands-on assistance across restaurant, bar and buffet service areas as required.
• Welcome guests and respond to enquiries while resolving concerns promptly.
• Monitor service quality, guest satisfaction, cleanliness and presentation across shifts.
• Maintain knowledge of menus, beverages, allergies and promotions.
• Support upselling opportunities and accurate POS procedures.
• Assist with opening and closing duties including cash handling and stock checks.
• Monitor stock levels and communicate replenishment needs to management.
• Ensure compliance with food safety, alcohol service, WHS and resort policies.
• Address operational issues and escalate significant matters to the manager.
• Assist with training and development of staff.
• Collaborate with kitchen, front office and other departments for seamless guest experiences.

Skills

Supervisory experience

Guest service excellence

RSA certification

Leadership

Communication

Staff training

Service standards

Restaurant service

Tools

POS systems

Job description

Daydream Island Resort is seeking an energetic and service-focused Food & Beverage Supervisor to join the Graze Interactive Dining team on a part-time basis. This role supports day-to-day operations, ensures guest experiences meet service standards, and leads the F&B team during assigned shifts.

Ideal candidates will have supervisory experience in a hospitality setting, strong knowledge of service standards, and RSA certification or the ability to obtain it before start.