Food & Beverage Supervisor – Level 5 (Permanent Part-Time)

Mantra Tonsley Adelaide; Adelaide; On-site; AUD 33,000 - 44,000; Part time

Job summary

Mantra Tonsley Adelaide is seeking a Food & Beverage Supervisor to lead the restaurant, bar and conference services on a permanent part-time basis. You’ll manage service on the floor, coach staff, and ensure consistently outstanding guest experiences, while coordinating with the kitchen and events team.

You’ll bring strong F&B leadership, robust service skills, RSA and food safety knowledge, plus experience with functions.

Qualifications

• Experience as F&B Supervisor or Restaurant Supervisor
• Strong restaurant and bar service experience
• Confident supervising a small team
• Commitment to exceptional customer service
• Cocktail knowledge
• Event catering experience
• Stock control and cost awareness
• RSA certification
• Food safety knowledge
• Experience with POS systems

Responsibilities

• Supervising daily restaurant, bar and function operations
• Leading service from the floor and setting a positive example
• Delivering consistently high standards of customer service and guest satisfaction
• Training, coaching and supporting team members during service
• Coordinating staff duties, breaks and service priorities
• Managing guest enquiries, requests and feedback professionally
• Supporting the planning, setup and delivery of conferences, functions and special events
• Working closely with the kitchen team to ensure efficient and coordinated service
• Assisting with stock control, ordering, stocktakes and inventory management
• Monitoring wastage, portion control and beverage costs
• Supporting rostering, labour efficiency and appropriate staffing levels
• Ensuring accurate POS transactions, cash handling and end-of-shift procedures
• Maintaining high standards of presentation, cleanliness, food safety and RSA compliance
• Communicating effectively with the General Manager and wider hotel team

Skills

Restaurant service

Bar service

Staff leadership

Customer service

RSA certified

Food safety knowledge

POS systems

Cocktail knowledge

Event catering

Tools

POS systems

Hospitality management software

Job description

Food & Beverage Supervisor – Level 5 (Permanent Part-Time)

Hands-on leadership | Restaurant, Bar & Events | Opportunity to make your mark

Mantra Tonsley Adelaide is seeking an experienced and motivated Food & Beverage Supervisor to join our team in a permanent part-time leadership role.

We're looking for someone who genuinely enjoys hospitality, leads by example and takes pride in delivering exceptional service. This is a hands‑on position for someone who can confidently run a restaurant or bar service, support and develop the team, and take responsibility for the smooth operation of their shift.

Located in the heart of the Tonsley Innovation Precinct, Tonsley, Bar, Bistro (TBB) welcomes a diverse mix of hotel guests, corporate clients, conference and event delegates, and the surrounding local community.

With an established business and exciting opportunities for further growth, we're looking for a supervisor who can help us continue to build a welcoming, professional and consistently excellent hospitality experience.

The Role

Reporting directly to the General Manager and working closely with the Head Chef and wider hotel team, you will play a key role in the day-to-day operation of our restaurant, bar and conference and event services.

This is an active, operational leadership position. You'll be expected to lead from the floor, demonstrate our service standards, support your colleagues and ensure each shift runs efficiently.

Your responsibilities will include:

Supervising daily restaurant, bar and function operations

Leading service from the floor and setting a positive example for the team

Delivering consistently high standards of customer service and guest satisfaction

Training, coaching and supporting team members during service

Coordinating staff duties, breaks and service priorities throughout each shift

Managing guest enquiries, requests and feedback professionally

Supporting the planning, setup and delivery of conferences, functions and special events

Working closely with the kitchen team to ensure efficient and coordinated service

Assisting with stock control, ordering, stocktakes and inventory management

Monitoring wastage, portion control and beverage costs

Supporting rostering, labour efficiency and appropriate staffing levels

Ensuring accurate POS transactions, cash handling and end-of-shift procedures

Maintaining high standards of presentation, cleanliness, food safety and RSA compliance

Supporting promotions and initiatives to grow restaurant, bar and local business

Communicating effectively with the General Manager and wider hotel team

You'll be trusted to take ownership of your shifts, make sound operational decisions and ensure our guests receive the warm, attentive and professional service for which Mantra Tonsley is known.

About You

You're an experienced hospitality professional who enjoys being part of the action.

You're confident running a service, comfortable taking responsibility and know how to bring the best out of the people around you. You understand that great hospitality comes from attention to detail, teamwork and a genuine interest in looking after guests.

You will ideally bring:

Previous experience as an F&B Supervisor, Restaurant Supervisor, Duty Manager or experienced senior food and beverage attendant

Strong practical experience in restaurant and bar service

Confidence supervising and motivating a small team

A genuine commitment to exceptional customer service

Good food, wine, beverage and cocktail knowledge

Experience with functions, conferences or event catering

An understanding of stock control, wastage and cost management

Current Responsible Service of Alcohol (RSA) certification

Sound knowledge of food safety and hospitality compliance requirements

Experience using POS and hospitality management systems

Good general computer skills, including email and Microsoft Office

Strong communication, organisation and problem-solving skills

The ability to remain calm, organised and effective during busy services

A proactive attitude, reliability and a willingness to take ownership

Flexibility to work across the operational requirements of a seven-day hospitality business

Experience in a hotel environment is advantageous but not essential. We're more interested in your hospitality experience, leadership potential and ability to deliver a great service.

What Success Looks Like

Success in this role means:

Guests consistently enjoying welcoming, attentive and professional service

Restaurant, bar and event services running smoothly and efficiently

A confident, capable and well-supported team

Strong communication between front of house, kitchen and hotel operations

Effective management of stock, wastage and shift procedures

A well-presented, organised and inviting venue

Taking initiative, solving problems and contributing ideas for improvement

Building positive relationships with our regular guests, corporate clients and local community

Why Join Mantra Tonsley Adelaide?

Mantra Tonsley Adelaide is an established 88-room hotel with a contemporary restaurant, bar and conference facilities, situated within one of South Australia’s most progressive business and innovation precincts.

We pride ourselves on the exceptional feedback we receive from our guests and the genuine care our team brings to their experience.

We offer:

Permanent part-time employment with regular, rostered hours

Food & Beverage Level 5 classification under the applicable hospitality award

A hands‑on leadership role with genuine responsibility

A supportive and collaborative hotel management team

An established restaurant, bar and events business

Opportunities to develop your leadership and operational management skills

Exposure to hotel, corporate, conference, event and local hospitality markets

The opportunity to contribute ideas and help shape the ongoing development of the venue

A modern and professional working environment

This is an excellent opportunity for an established supervisor or an experienced hospitality professional ready to take the next step in their career.

We're looking for someone who brings energy, initiative and accountability to every shift, enjoys developing others and still loves the practical side of hospitality.

If you're someone who leads from the front, takes pride in a well‑run service and genuinely enjoys creating memorable guest experiences, we'd love to hear from you.