Food & Beverage Supervisor

Novotel; Parramatta; On-site; AUD 65,000 - 85,000; Full time

Job summary

Novotel Sydney Parramatta is seeking a hands-on Food & Beverage Supervisor to lead daily operations across our outlets. You will mentor and support the team, ensuring smooth service for both conference events and casual dining, while maintaining high standards of cleanliness and guest satisfaction.

Ideal candidates have F&B supervisory experience in hotels or restaurants, a current NSW RSA, and strong leadership, communication and problem-solving skills.

Qualifications

• Previous experience in Food & Beverage operations, preferably within a hotel or restaurant environment.
• Previous supervisory or team leadership experience is highly regarded.
• A current NSW RSA certificate.
• Strong communication, leadership and problem-solving skills.
• A positive attitude and genuine passion for delivering outstanding guest service.
• Ability to multitask, prioritise and work effectively in a fast-paced environment.

Responsibilities

• Supervise daily Food & Beverage operations, ensuring efficient, friendly and professional service.
• Lead, motivate and support team members to deliver exceptional guest experiences.
• Oversee restaurant, bar and conference and events service as required.
• Maintain high standards of service, presentation, cleanliness and hygiene.
• Assist with stock control, guest billing and operational procedures.
• Ensure compliance with RSA, food safety and workplace health and safety requirements.

Skills

Leadership

Communication

Problem-solving

Guest service

Multitasking

Teamwork

Education

NSW RSA certificate

Job description

Are you a passionate, motivated hospitality professional ready to take the next step in your career? Novotel Sydney Parramatta is looking for an enthusiastic Food & Beverage Supervisor to join our dynamic team!

Located just minutes from Parramatta CBD, our hotel caters to a diverse mix of business and leisure guests. We're looking for a hands‑on leader who is passionate about delivering exceptional guest experiences, supporting team development and ensuring smooth daily operations across our Food & Beverage outlets.

Key Responsibilities:

• Supervise daily Food & Beverage operations, ensuring efficient, friendly and professional service.
• Lead, motivate and support team members to deliver exceptional guest experiences.
• Oversee restaurant, bar and conference and events service as required.
• Maintain high standards of service, presentation, cleanliness and hygiene.
• Assist with stock control, guest billing and operational procedures.
• Ensure compliance with Responsible Service of Alcohol (RSA), food safety and workplace health and safety requirements.

What We’re Looking For:

• Previous experience in Food & Beverage operations, preferably within a hotel or restaurant environment.
• Previous supervisory or team leadership experience is highly regarded.
• A current NSW Responsible Service of Alcohol (RSA) certificate.
• Strong communication, leadership and problem-solving skills.
• A positive attitude and genuine passion for delivering outstanding guest service.
• Ability to multitask, prioritise and work effectively in a fast‑paced environment.

What You’ll Bring to the Role:

• A hands‑on leadership approach with a passion for coaching and developing others.
• A keen eye for detail and commitment to maintaining high service standards.
• Confidence in handling guest enquiries and resolving concerns professionally.
• Strong teamwork and the ability to collaborate across departments.
• Flexibility to work a variety of shifts, including evenings, weekends and public holidays.