Food & Beverage Supervisor

Crystalbrook Collection; Cairns Regional; On-site; AUD 30,000 - 47,000; Part time

Benefits offered by this job

50% F&B discount

99 room rates

Enhanced parental leave

Sustainable luxury practices

Internal mobility program

Online learning

Career development pathways

Team recognition

Job summary

Crystalbrook Flynn in Cairns is seeking a Food & Beverage Supervisor to lead conferencing and events with energy and precision. This hands-on, part-time role involves coordinating set-up, service and pack-down, guiding service, and keeping guests' experience seamless during events.

You’ll work closely with events, kitchen and hotel teams, coach team members, and help deliver memorable occasions while managing resources and reducing waste. Availability across a seven-day roster is essential.

Qualifications

• Previous supervisory experience in hospitality, ideally within conferencing, events or a hotel environment.
• A Certificate IV in Hospitality or equivalent experience.
• Understanding of cost control, including profit and loss reporting.
• Confidence using POS systems and coordinating service requirements.
• A current Queensland RSA and strong knowledge of food and beverage service.
• Availability across a seven-day roster, including evenings, weekends and public holidays.

Responsibilities

• Lead the team on shift and ensure the plan is understood and executed.
• Coordinate set-up, service and pack-down for events; monitor presentation and timing.
• Guide service during events and communicate changes clearly to keep things moving.
• Coach team members, contribute ideas, and deliver events efficiently with minimal waste.

Skills

Supervisory experience

Hospitality

Cost control

POS systems

RSA certification

7-day roster

Education

Certificate IV in Hospitality

Tools

POS system

Job description

Crystalbrook Flynn is the social butterfly of Cairns - bold, energetic and always at the centre of the action.

Located in the heart of the Cairns CBD and just steps from the Esplanade, Crystalbrook Flynn brings together stylish accommodation, vibrant dining and a lively sense of personality. With 311 rooms and suites, three of the city's most exciting restaurants and bars, two glass swimming pools, conference and event spaces, Eleme Day Spa and a 24-hour fitness centre, Crystalbrook Flynn is designed for connection, celebration and memorable guest experiences.

Fresh, fun and full of energy, Crystalbrook Flynn is a hotel that never stands still - where innovation, style and tropical city living come together.

The Opportunity

From a morning conference to an evening celebration, you'll help bring people together through great food, warm hospitality and service that makes an occasion memorable.

We're looking for a Food & Beverage Supervisor to bring energy, organisation and a confident presence to conferencing and events at Crystalbrook Flynn. This is a hands-on role where you'll lead the team on shift, helping everyone understand the plan and deliver a great experience for our guests.

Working closely with our events, kitchen and hotel teams, you'll coordinate set-up, service and pack-down, ensuring each space is ready and every detail has been considered. During the event, you'll guide service, keep an eye on presentation and timing, and step in wherever needed. When requirements change, you'll communicate clearly and keep things moving.

Along the way, you'll support and coach team members, contribute ideas and help us deliver events efficiently, with thoughtful use of resources and less waste.

This is a permanent part-time opportunity offering 16-24+ hours per week, with a varied roster shaped by our events calendar.

The Talent

You're an experienced food and beverage supervisor who enjoys the variety of events and knows how to keep a team organised, informed and focused during service.

You bring a calm, practical approach, communicate clearly across departments and recognise when to step in, offer guidance or adjust the plan.

You'll also have:

• Previous supervisory experience in hospitality, ideally within conferencing, events or a hotel environment.
• A Certificate IV in Hospitality or equivalent experience.
• An understanding of cost control, including profit and loss reporting.
• Confidence using POS systems and coordinating service requirements.
• A current Queensland RSA and strong knowledge of food and beverage service.
• Availability across a seven-day roster, including evenings, weekends and public holidays.

Why Us

At Crystalbrook Collection, you will work alongside exceptional people in a supportive, passionate and diverse environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing, including:

• 50% F&B discount across all Crystalbrook restaurants and bars
• $99 room rates and a generous friends and family discount
• Enhanced parental leave and lifestyle benefits
• A commitment to a green future through sustainable luxury practices
• Access to our internal mobility program and team reward schemes
• Online learning and training platforms and tailored career development pathways
• A culture of collaboration, diversity and elevated experiences
• Limitless career opportunities in a fast-growing, dynamic environment
• Regular service recognition and team engagement events

Crystalbrook Collection is an award-winning hotel development and management company, home to one of Australia's newest portfolios of distinctive upscale hotels, restaurants and bars.

In just eight years, we have grown to own and manage more than AU$1 billion in luxury hotel assets across New South Wales and Queensland, with exciting new hotels planned for Adelaide and Canberra in 2026 and 2027. With continued ambition for growth across Australia and internationally, Crystalbrook Collection is proudly shaping a bold and distinctive future in hospitality.

We're proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.

If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.