Food & Beverage Service Expert

Work Initiatives; Melbourne; On-site; AUD 30,000 - 36,000; Full time

Job summary

Marriott International in Melbourne is seeking enthusiastic Food & Beverage Attendants to deliver outstanding guest experiences across dining and beverage outlets. You will provide friendly service from restaurants to in-room dining, assist with opening/closing duties, and uphold high hygiene standards in a fast-paced hotel setting.

Applicants should hold RSA certification, 1-2 years in F&B, and experience in hotels or events is preferred.

Qualifications

• RSA certification required before commencement.
• 1-2 years of Food & Beverage experience required.
• Experience in hotels, restaurants or events preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and as part of a team.
• Flexible scheduling including weekends and public holidays.

Responsibilities

• Provide friendly, professional service to guests in restaurants, bars, banquets, and in-room dining.
• Open and close duties including setting up supplies and cleaning work areas.
• Maintain cleanliness and hygiene during service and follow clean-as-you-go practices.
• Monitor dining areas for guest comfort, safety and experience.
• Respond promptly to guest requests and inquiries.
• Collaborate with colleagues for smooth operations and timely service.
• Support other departments to deliver exceptional guest experiences.
• Participate in training sessions to enhance skills and knowledge.
• Greet and acknowledge guests warmly and anticipate needs.

Skills

Communication skills

Interpersonal skills

Education

Hospitality qualification

Job description

We are seeking enthusiastic and service-focused Food & Beverage Attendants to join our team at Sheraton Melbourne Hotel. This role is ideal for individuals passionate about hospitality and delivering exceptional guest experiences across our dining and beverage outlets.

Key responsibilities

Provide friendly, professional, and efficient service to guests in restaurants, bars, banquets, and in-room dining

Assist with opening and closing duties, including setting up supplies, cleaning work areas, and ensuring readiness for service

Maintain cleanliness and hygiene throughout service hours, following "clean-as-you-go" practices

Monitor dining areas for guest comfort, safety, and overall experience

Respond promptly and positively to guest requests and inquiries

Work collaboratively with colleagues to ensure smooth operations and timely service

Support other departments when required to deliver exceptional guest experiences

Participate in training sessions to enhance skills and knowledge

Greet and acknowledge guests warmly, using their name when possible

Anticipate guest needs and provide assistance

About you

Responsible Service of Alcohol (RSA) certification required before commencement

Minimum 1-2 years of Food & Beverage experience required

Previous experience in Food & Beverage service within hotels, restaurants, or events preferred

Strong communication and interpersonal skills

Ability to work in a fast-paced environment and as part of a team

Flexibility to work various shifts, including weekends and public holidays

Hospitality qualification desirable but not essential

Australian work authorisation is required for this position (no sponsorship available)

Ability to perform physical tasks such as standing, walking, lifting, bending, and reaching during shifts

About us

Marriott International is a great place to work for more than 85 years. Our people-first culture has consistently earned us awards and recognition around the globe. Giving associates opportunities to grow and succeed is part of the company's DNA. We are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.