Food & Beverage Manager

RACV; Creswick; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Discounts on RACV products

Discounts on RACV resorts

Job summary

RACV Goldfields Resort in Creswick, Victoria, seeks an experienced Food & Beverage Manager to lead all F&B operations across our award-winning resort, including restaurant, bar, and busy conference calendar.

You will drive exceptional service, lead high-performing teams, and collaborate with regional producers to showcase local produce and signature dining experiences. RSA-certified and hospitality qualifications are required.

Qualifications

• Senior leadership experience in Food & Beverage within resort, hotel or conference venue.
• Proven banquet and events operations expertise and multi-event management.
• Strong budgeting, forecasting and commercial acumen.

Responsibilities

• Provide hands-on leadership to build a motivated, high-performing team.
• Lead F&B delivery for conferences, events, weddings and functions with optimal service.
• Collaborate with sales and operations to design menus, costing and tastings for events.
• Drive Health, Safety & Compliance and sustain RACV standards across all outlets.

Skills

Leadership

Hospitality operations

Financial acumen

People management

Education

RSA Certification

Hospitality qualifications desirable

Job description

• Competitive Salary | Discounts on RACV products & resorts

Lead the food and beverage experience behind Victoria’s Best Meeting and Events Space of the Year — where award-winning conference and event dining meets the rich produce of the Goldfields, Daylesford and Hepburn Springs.

About RACV Goldfields Resort

Set in the heart of Victoria’s historic spa country near Creswick, RACV Goldfields Resort offers a premium hospitality experience surrounded by natural beauty. We sit at the doorstep of one of Australia’s most celebrated food, wine and wellness regions Daylesford, Hepburn Springs and the wider Goldfields - renowned for its growers, artisan producers, wineries and breweries.

Recently recognised by Accommodation Australia as the Best Meeting and Events Space of the Year, RACV Goldfields Resort is a leading destination for conferences, events, retreats and corporate gatherings. Our purpose-built conference facilities, exceptional service standards and ability to deliver memorable experiences have established us as one of regional Victoria's premier events destinations.

With award-winning dining, market-leading conference and event facilities, and premium leisure experiences, our resort attracts guests seeking relaxation, connection and unforgettable experiences.

About the Opportunity

We are seeking an experienced Food & Beverage Manager with a strong conference and events background to lead and oversee all food and beverage operations across the property — from our restaurant and bar outlets to a busy program of conferences, corporate events, weddings and functions.

In this role, you will drive exceptional service standards, lead high‑performing teams, and identify opportunities to grow revenue and elevate the guest and delegate experience. You will champion a paddock‑to‑plate philosophy that showcases the best of our region, working collaboratively with leaders across the resort - and with producers across the Goldfields — to deliver outstanding results. You will play a critical role in both day‑to‑day operations and strategic planning.

As a key leader within our award‑winning resort, you will partner closely with our Conference & Events Sales and Operations teams to design, cost and deliver food and beverage experiences for events of all sizes — protecting and building RACV Goldfields Resort’s reputation as one of regional Victoria’s leading events destinations.

Key Responsibilities

Leadership & Team Development

• Provide hands‑on leadership to create a motivated, high‑performing team environment
• Lead, coach and develop team members, including training and succession planning
• Monitor and manage team performance to deliver strong operational outcomes
• Foster strong collaboration across departments to ensure seamless resort operations
• Oversee daily F&B operations to ensure efficiency and service excellence
• Contribute to business planning, budgeting, and financial performance
• Identify growth opportunities and implement initiatives to drive revenue
• Manage labour utilisation, costs and operational efficiencies
• Deliver reporting, forecasting and continuous improvement initiatives
• Champion a member and guest‑first culture across all outlets
• Ensure service delivery meets RACV standards and enhances the guest experience
• Partner with our Head Chef to craft seasonal, locally‑sourced menus that celebrate regional produce and tell the story of the Goldfields
• Handle customer feedback and resolve complex situations professionally

Conference & Events Delivery

• Lead the food and beverage delivery of all conferences, corporate events, weddings and functions — from small residential retreats to large‑scale, multi‑day and concurrent events
• Partner with the Conference & Events Sales team on menu design, beverage packages, costing and proposals, and support site inspections, famils and client tastings
• Work with the Conference & Events Operations team on event running sheets, room sets, staffing plans and timings to ensure flawless, on‑time execution
• Manage banquet and function service standards across plated, buffet, canapé and cocktail formats for high delegate volumes
• Forecast and manage event F&B labour, stock and beverage costs to meet revenue and margin targets
• Capture post‑event feedback and drive continuous improvement that converts events into repeat and referral business

Local Collaboration & Growth

• Build and nurture relationships with local suppliers, growers, winemakers and regional tourism partners to strengthen our community connection and supply chain
• Identify opportunities to partner with regional producers and events to create signature dining experiences that draw guests to the region

Health, Safety & Compliance

• Lead a safe and compliant work environment in line with RACV policies
• Drive safety initiatives, training and incident prevention
• Ensure all team members are equipped to perform their roles safely

About You

You are a passionate and commercially minded hospitality leader who thrives in fast‑paced, guest‑focused environments, and who is at your best when the resort is full and the events calendar is busy. You are genuinely excited by the chance to put a region’s produce at the centre of the table — in the restaurant and in the ballroom.

What you’ll bring:

• Extensive experience in a senior Food & Beverage leadership role within a resort, hotel or dedicated conference and events venue, with demonstrated success delivering large‑scale conferences, corporate events, weddings and functions (essential)
• Proven banquet and events operations expertise — running sheets, room sets, service styles, beverage packages and multiple concurrent events without compromising quality
• Experience partnering with conference and events sales teams on menu and package design, costing, tastings and site inspections to win and retain business
• Strong financial and commercial acumen, including budgeting and forecasting
• Proven ability to lead, coach, develop high‑performing teams and HR practices
• Exceptional communication skills and ability to build strong stakeholder relationships
• A proactive approach to identifying opportunities and driving business growth
• Strong knowledge of hospitality operations, service standards, and industry trends

Qualifications & Requirements

• Responsible Service of Alcohol (RSA) Certificate (essential)
• Relevant hospitality qualifications (desirable)
• Flexibility to work across a 7‑day roster, including weekends
• Ability to travel occasionally between RACV properties
• Successful completion of a police check

Why Join RACV?

• Make the move to one of regional Victoria’s most sought‑after food, wine and wellness regions-a genuine tree‑change lifestyle near Creswick, Daylesford and Hepburn Springs
• Work across premium resort environments and iconic destinations
• Lead the F&B offering at an Accommodation Australia award‑winning meetings and events destination
• Shape a dining experience built around exceptional local produce and regional partnerships
• Lead passionate teams delivering high‑quality guest experiences
• Access to career development and leadership growth opportunities
• Be part of an organisation that truly values its people and culture

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.