Food & Beverage Guide

Crystalbrook Collection; Cairns Regional; On-site; AUD 33,000 - 52,000; Part time

Benefits offered by this job

50% F&B discount across Crystalbrook</

$99 room rates and family discounts

Enhanced parental leave and lifestyle

Sustainable luxury practices

Internal mobility program

Online learning and training platforms

Team engagement events

Career development pathways

Job summary

Crystalbrook Bailey seeks a Food & Beverage Guide to join the Conferencing & Events team on a part-time basis, delivering attentive F&B service and helping prepare event spaces. You will welcome guests, coordinate with the team, monitor timing and ensure spaces are ready for each moment of the event.

The role requires F&B experience, bar service skills (including cocktails) and a Queensland Responsible Service of Alcohol certificate, with availability across seven days including evenings and

Qualifications

• Previous food and beverage experience, ideally in a hotel, events venue or busy hospitality setting
• Bar service experience, including cocktail preparation
• A current Queensland Responsible Service of Alcohol certificate
• A warm, professional approach and confidence speaking with guests
• An eye for presentation and the ability to work well with colleagues across an event
• Availability across a seven-day roster, including evenings, weekends and public holidays

Responsibilities

• Prepare event spaces and welcome guests.
• Deliver attentive food and beverage service throughout each event.
• Work with the wider team, monitor timing and ensure spaces are ready for what comes next

Job description

Crystalbrook Bailey is modern, creative and quietly confident - a hotel with a deep appreciation for art, design and individuality.

Choosing the path less travelled, Crystalbrook Bailey celebrates originality, thoughtful detail and a genuine connection to local culture. This is the kind of place that feels just as at home exploring a gallery, wandering through a local farmers market or discovering something beautifully unexpected.

With a personality shaped by creativity and curiosity, Crystalbrook Bailey offers a distinctive guest experience where contemporary style, considered hospitality and artistic spirit come together.

The Opportunity

From the first coffee at a conference to the final toast at a celebration, the small details shape how guests remember an event. As a Food & Beverage Guide in the Conferencing & Events team, you will help make those moments feel effortless.

You will prepare event spaces, welcome guests and deliver attentive food and beverage service throughout each event. Working alongside the wider team, you will keep an eye on timing, notice what guests need and make sure every space is ready for what comes next.

This role is offered on a part-time basis, with an expected 24-38 hours per week.

The Talent

You have experience in food and beverage service and enjoy being part of a well-run event. You are attentive, adaptable and comfortable moving between room preparation, guest service, bar service and clearing and resetting spaces.

You Will Bring

• Previous food and beverage experience, ideally in a hotel, events venue or busy hospitality setting
• Bar service experience, including cocktail preparation
• A current Queensland Responsible Service of Alcohol certificate
• A warm, professional approach and confidence speaking with guests
• An eye for presentation and the ability to work well with colleagues across an event
• Availability across a seven-day roster, including evenings, weekends and public holidays

Why Us

Benefits

• 50% F&B discount across all Crystalbrook restaurants and bars
• $99 room rates and a generous friends and family discount
• Enhanced parental leave and lifestyle benefits
• A commitment to a green future through sustainable luxury practices
• Access to our internal mobility program and team reward schemes
• Online learning and training platforms and tailored career development pathways
• A culture of collaboration, diversity and elevated experiences
• Limitless career opportunities in a fast-growing, dynamic environment
• Regular service recognition and team engagement events

Crystalbrook Collection is an award-winning hotel development and management company, home to one of Australia’s newest portfolios of distinctive upscale hotels, restaurants and bars.

In just eight years, we have grown to own and manage more than AU$1 billion in luxury hotel assets across New South Wales and Queensland, with exciting new hotels planned for Adelaide and Canberra in 2026 and 2027. With continued ambition for growth across Australia and internationally, Crystalbrook Collection is proudly shaping a bold and distinctive future in hospitality.

We’re proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.

If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.