Food & Beverage Experience Lead

Accor Apartments & Realty; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Accor Apartments & Realty is seeking a Food & Beverage Team Leader to guide a dynamic service team and oversee dining experiences. You will lead by example, partner with colleagues, and ensure guests enjoy memorable moments during service.

You will manage seating flow, upsell thoughtfully, and stay flexible across early mornings, evenings, weekends and holidays. A passion for hospitality and strong communication are essential to succeed in our team.

Qualifications

• Experience in food & beverage service and event catering.
• Proven ability to communicate with guests and teammates.
• Willingness to work flexible hours including mornings, evenings, weekends and holidays.

Responsibilities

• You set the pace and lead by example during busy service periods.
• Collaborate with the team and motivate to achieve exceptional results together.
• Create a welcoming atmosphere where every moment becomes a memory and every experience a story.
• Upselling is about crafting memorable experiences, not just numbers.
• Turn challenges into opportunities and maintain composure under pressure.
• Proactively source information to increase product knowledge.

Skills

F&B protocols

Table & event service

Beverage expertise

Coffee crafting

Guest communication

Team collaboration

Flexible scheduling

RSA certification

Job description

Accor Apartments & Realty is seeking a Food & Beverage Team Leader to guide a dynamic service team and oversee dining experiences. You will lead by example, partner with colleagues, and ensure guests enjoy memorable moments during service.

You will manage seating flow, upsell thoughtfully, and stay flexible across early mornings, evenings, weekends and holidays. A passion for hospitality and strong communication are essential to succeed in our team.