Food & Beverage Attendant

Stamford Hotels & Resorts; Melbourne; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Discounted meals

Supplied meals during shifts

Job summary

Stamford Plaza Melbourne is seeking enthusiastic, service-focused individuals to join our Food & Beverage team as a Casual Food & Beverage Attendant. This role offers exposure across restaurant, bar, banquets, events and In-Room Dining, within a premium hotel environment.

You will work with a supportive team, delivering memorable dining experiences to guests and events while developing hospitality skills. Flexibility across a seven-day roster is required; prior hotel or F&B experience is

Qualifications

• Experience in hospitality or hotel service.
• Strong customer service focus and guest interaction skills.
• Ability to work in a fast-paced, guest-facing environment.
• Excellent communication and interpersonal skills.
• Current Victorian RSA certification is required.

Responsibilities

• Provide friendly, professional and attentive service to guests.
• Take and serve food and beverage orders accurately and efficiently.
• Assist with restaurant, bar and banquet setups and pack-downs.
• Maintain clean, organised and well-presented service areas.
• Support service during conferences, events and functions.
• Assist with In-Room Dining orders as required.
• Respond to guest enquiries and escalate concerns appropriately.
• Follow food safety, RSA, WHS and company procedures.
• Collaborate with colleagues to ensure smooth service delivery.
• Support other F&B operations as needed.

Skills

Hospitality

Customer service

Teamwork

Communication

RSA certification

Job description

3d ago , from Stamford Hotels and Resorts

Are you passionate about hospitality and delivering exceptional guest experiences? Do you enjoy working in a fast-paced environment where no two days are the same?

Stamford Plaza Melbourne

is seeking enthusiastic, service-focused and motivated individuals to join our Food & Beverage team as a Casual Food & Beverage Attendant.

This is an exciting opportunity to work across our food and beverage operations, including our restaurant, bar, banquets, events and In-Room Dining services. You will gain exposure to different areas of hotel hospitality while working alongside a supportive and professional team.

Whether you are an experienced hospitality professional or looking to further develop your skills, we welcome applicants who take pride in their work, enjoy interacting with people and are committed to delivering outstanding guest service.

About Stamford Hotels and Resorts

Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial office properties internationally and is involved in the development of high-end luxury residential units in Australia.

At Stamford Hotels and Resorts, we understand that our people are our greatest asset. We strive to retain, develop and reward passionate and success-orientated professionals at all levels. In our pursuit for excellence, we encourage entrepreneurial thinking, challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect and integrity among our employees, business partners and the larger community.

About the role

Reporting to the relevant Food & Beverage Manager or department leader, you will contribute to the smooth day-to-day operation of our Food & Beverage outlets and help deliver memorable dining, beverage and event experiences for our guests.

As a Casual Food & Beverage Attendant, you will support the team during busy service periods, functions and events, ensuring guests receive friendly, professional and attentive service.

You will have the opportunity to work across different Food & Beverage operations, developing your hospitality skills and gaining valuable experience within a premium hotel environment.

Key responsibilities include:

• Providing friendly, professional and attentive service to guests.
• Taking and serving food and beverage orders accurately and efficiently.
• Assisting with restaurant, bar and banquet setup and pack-down.
• Maintaining clean, organised and well-presented service areas.
• Supporting food and beverage service during conferences, events and functions.
• Assisting with In-Room Dining orders and service as required.
• Responding to guest enquiries and communicating any concerns to the appropriate team member.
• Following food safety, RSA, workplace health and safety and company procedures.
• Working collaboratively with colleagues to ensure smooth service delivery.
• Supporting other Food & Beverage operations as required.

About You

We are looking for positive, reliable and service-oriented individuals who enjoy working as part of a team and are committed to creating memorable guest experiences.

You will ideally bring:

• A genuine passion for hospitality and customer service.
• Strong communication and interpersonal skills.
• A positive attitude and willingness to learn and develop.
• Good time management and the ability to work in a fast-paced environment.
• The ability to work effectively both independently and as part of a team.
• Professional presentation and a strong focus on guest satisfaction.
• Flexibility to work across different Food & Beverage operations according to business needs.
• A commitment to workplace health and safety and company policies.
• Previous hospitality experience, preferably in a hotel, restaurant, bar or function environment.
• Current Victorian Responsible Service of Alcohol (RSA) certification.

Previous hotel experience is desirable but not essential. We welcome applicants who demonstrate the right attitude, reliability and willingness to learn.

As this is a casual position, successful applicants must have flexibility and availability to work across a seven-day rotating roster, including morning, afternoon and evening shifts, weekends and public holidays, depending on operational requirements. Shift offers and hours will vary in accordance with business needs.

Culture and Benefits

At Stamford Hotels and Resorts, we pride ourselves on creating an inclusive, supportive and rewarding workplace where our people can thrive.

As part of our team, you will enjoy:

• Genuine career growth and development opportunities.
• The opportunity to gain experience across multiple F&B operations within a hotel environment.
• Opportunities to build strong industry networks and client relationships.
• Discounted meals and non-alcoholic beverages.
• Supplied meals during allocated rostered shifts.

Stamford Hotels and Resorts is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis covered under applicable law.