F&B Supervisor, Team Leader & Attendants

Stamford Hotels & Resorts; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Discounted meals

Supplied meals during shifts

Career growth and development

Job summary

Stamford Grand Adelaide is seeking enthusiastic, service-focused individuals to join our F&B team across Grand Bar, Promenade Restaurant, Banquets and In-Room Dining, offering variety and opportunities to develop skills in hotel hospitality. We welcome applicants who take pride in their work and delivering outstanding service.

Successful applicants must be flexible to a seven-day rotating roster, including mornings, afternoons and evenings, with shifts across all F&B outlets.

Qualifications

• Previous experience in a supervisory or senior Food & Beverage role.
• Demonstrated leadership skills and the ability to support and motivate a team.
• Strong organisational, communication and problem-solving skills.
• Current RSA certification, as required for the role.

Responsibilities

• Supervising daily F&B operations to ensure efficient service and exceptional guest experiences.
• Leading, coaching and supporting team members to maintain service standards.
• Assisting with staff allocation, briefing and coordination during service.
• Monitoring guest satisfaction and responding professionally to feedback or service issues.
• Ensuring compliance with food safety, RSA, WHS and company procedures.
• Supporting stock control, cash handling and other operational duties as required.

Skills

Supervisory experience

Leadership

Communication

RSA certification

Job description

Job No:STAM2025301451

Are you passionate about hospitality and delivering exceptional guest experiences? Are you looking to develop your career with a leading hotel in Adelaide?

Stamford Grand Adelaide is seeking enthusiastic, service-focused and motivated individuals to join our F&B team in the following positions:

• F&B Supervisor – full time
• F&B Team Leader – full time
• F&B Attendant – casual

These opportunities will see you working across our Grand Bar, Promenade Restaurant, Banquets and In-Room Dining operations, providing variety and the opportunity to develop your skills across different areas of hotel food and beverage service.

Whether you are an experienced hospitality professional ready to take the next step in your career or someone looking to build your experience, we welcome applicants who take pride in their work, enjoy being part of a team and are committed to delivering outstanding service.

About Stamford Hotels and Resorts

Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial office properties internationally and is involved in the development of high-end luxury residential units in Australia.

At Stamford Hotels and Resorts, we understand that our people are our greatest asset. We strive to retain, develop and reward passionate and success-orientated professionals at all levels. In our pursuit for excellence, we encourage entrepreneurial thinking, challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect and integrity among our employees, business partners and the larger community.

About the role

Reporting to the relevant F&B Manager and department leader, you will contribute to the smooth operation of our F&B outlets and help deliver memorable dining and event experiences for our guests.

You will work across Grand Bar, Promenade Restaurant, Banquets and In-Room Dining, supporting daily service, maintaining high service standards and ensuring our guests receive friendly, professional and attentive service.

We are looking for individuals who enjoy working in a dynamic hotel environment, can adapt to changing operational needs and take pride in creating positive guest experiences.

As an F&B Supervisor, you will support the management team in overseeing daily service operations, leading team members and ensuring consistent service standards across our F&B outlets and functions.

Key responsibilities include:

• Supervising daily F&B operations to ensure efficient service and exceptional guest experiences.
• Leading, coaching and supporting team members to maintain service standards.
• Assisting with staff allocation, briefing and coordination during service.
• Monitoring guest satisfaction and responding professionally to feedback or service issues.
• Ensuring compliance with food safety, responsible service of alcohol (RSA), workplace health and safety and company procedures.
• Supporting stock control, cash handling and other operational duties as required.
• Working closely with the F&B management team to achieve operational and service objectives.
• Assisting with training and developing team members.
• Maintaining a clean, safe and organised working environment.
• Supporting service delivery across Grand Bar, Promenade Restaurant, Banquets and In-Room Dining as operationally required.

As an F&B Team Leader

As an F&B Team Leader, you will lead by example on the floor, support the daily running of service and help ensure team members deliver consistent, high-quality service to our guests.

Key responsibilities include:

• Coordinating service activities and supporting the team during busy periods.
• Providing guidance and assistance to F&B Attendants.
• Ensuring service areas are properly set up and ready for operation.
• Maintaining high standards of presentation, cleanliness and guest service.
• Assisting with guest enquiries and resolving routine service issues.
• Supporting the onboarding and training of new team members.
• Following food safety, RSA, workplace health and safety and company procedures.
• Communicating operational requirements and service updates to the team.
• Assisting with opening and closing duties, stock replenishment and general outlet operations.
• Working across the hotel’s F&B outlets and functions as required.

As a Casual F&B Attendant

As a Casual F&B Attendant, you will play an important role in delivering friendly, attentive and professional service across our hotel's F&B operations.

This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment and wants to gain experience across different areas of hotel hospitality.

Key responsibilities include:

• Providing friendly and attentive service to guests.
• Taking and serving food and beverage orders accurately and efficiently.
• Assisting with restaurant, bar and banquet setup and pack-down.
• Maintaining clean, organised and well-presented service areas.
• Supporting food and beverage service during conferences, events and functions.
• Assisting with In-Room Dining orders and service as required.
• Responding to guest enquiries and communicating any concerns to the appropriate team member.
• Following food safety, RSA, workplace health and safety and company procedures.
• Working collaboratively with colleagues to ensure smooth service delivery.
• Supporting other F&B operations when required.

About You

We are looking for positive, reliable and service-oriented individuals who enjoy working as part of a team and are committed to creating memorable guest experiences.

You will ideally bring:

• A genuine passion for hospitality and customer service.
• Strong communication and interpersonal skills.
• A positive attitude and a willingness to learn and develop.
• Good time management and the ability to work in a fast-paced environment.
• The ability to work effectively both independently and as part of a team.
• Professional presentation and a strong focus on guest satisfaction.
• Flexibility to work across different Food & Beverage operations according to business needs.
• A commitment to workplace health and safety and company policies.

Position-specific requirements

For the F&B Supervisor position:

• Previous experience in a supervisory or senior Food & Beverage role.
• Demonstrated leadership skills and the ability to support and motivate a team.
• Strong organisational, communication and problem-solving skills.
• Current RSA certification, as required for the role.

For the F&B Team Leader position:

• Previous Food & Beverage experience, preferably in a hotel, restaurant, bar or function environment.
• The ability to lead by example and support colleagues during service.
• Strong attention to detail and a commitment to service standards.
• Current RSA certification, as required for the role.

For the Casual F&B Attendant position:

• Previous hospitality experience is desirable but not essential.
• A willingness to learn, take direction and contribute to the team.
• Strong customer service skills and a positive approach to guest interactions.
• Current RSA certification, where required for the duties performed.

All successful applicants must be flexible and available to work across a seven day rotating roster, including morning, afternoon and evening shifts, weekends and public holidays, in line with operational requirements. Shift allocation and hours will depend on the position and business needs.

Culture and Benefits

At Stamford Hotels and Resorts, we pride ourselves on creating an inclusive, supportive and rewarding workplace where our people can thrive.

As part of our team, you will enjoy:

• Genuine career growth and development opportunities.
• The opportunity to gain experience across multiple F&B operations within a hotel environment.
• Opportunities to build strong industry networks and client relationships.
• Discounted meals and non-alcoholic beverages.
• Supplied meals during allocated rostered shifts.

Stamford Hotels and Resorts is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis covered under applicable law.