Food and Beverage Supervisor

RPMGlobal; Whitsunday Regional; On-site; AUD 70,000 - 90,000; Full time

Job summary

qualia on Hamilton Island, renowned for its luxury, is seeking a Food & Beverage Supervisor to lead the front-of-house teams across two hatted venues. You will mentor staff, uphold service standards, and contribute to exceptional dining experiences in a world-class resort setting.

This role rewards leadership and a passion for fine dining, demanding precise attention to service, guest privacy, and flawless presentation in a high-end environment.

Qualifications

• Previous supervisory experience in a premium or hatted restaurant.
• Strong knowledge of sequence of service and a la carte dining.
• Confidence in leading a team in a fast-paced, high-standard environment.
• Exceptional grooming and professional presentation.
• Nationally Recognised RSA Certificate (Essential).
• Valid Driver’s Licence (Essential).
• A passion for delivering world-class guest experiences.

Responsibilities

• Lead shifts and supervise the front-of-house team across both hatted venues.
• Deliver refined, intuitive guest service aligned with luxury standards.
• Train and mentor team members in sequence of service and premium dining expectations.
• Support daily operational tasks including briefing, service coordination, and closing procedures.
• Assist with roster coordination and team performance management.
• Ensure compliance with RSA, food safety, and health regulations.
• Handle guest feedback with professionalism and discretion.
• Maintain exceptional presentation standards across both restaurants.

Skills

Leadership

Team management

Service sequence knowledge

Grooming & presentation

RSA certification

Driver's licence

Guest experience focus

Job description

FOOD & BEVERAGE SUPERVISOR - qualia

A world of relaxed luxury awaits at qualia, Hamilton Island’s world-class, adults-only resort nestled on the northernmost tip of the island. With breathtaking views of the Whitsundays, private pavilions, and intuitive service, qualia offers an exceptional guest experience defined by understated elegance and attention to detail.

Home to two award-winning, hatted restaurants, qualia sets the benchmark for premium dining on Hamilton Island. We are seeking an experienced and passionate Food & Beverage Supervisor to support our leadership team and help deliver seamless, sophisticated service across both refined dining venues in a luxury resort setting.

Why you’ll love working with us

• Be part of two prestigious, hatted dining venues

• Work in an intimate, luxury resort environment

• Career development across Hamilton Island’s premium venues

• Subsidised furnished staff accommodation

• Exclusive staff benefits including discounts and island privileges

Your Role

As Food & Beverage Supervisor, you will lead by example on the floor, supporting the Restaurant Manager in the daily operations across both hatted restaurants. You will ensure service standards are executed flawlessly, mentor team members, and contribute to exceptional dining experiences that reflect qualia’s reputation for excellence.

Where you’ll make an impact

• Lead shifts and supervise the front-of-house team across both hatted venues

• Deliver refined, intuitive guest service aligned with luxury standards

• Train and mentor team members in sequence of service and premium dining expectations

• Support daily operational tasks including briefing, service coordination, and closing procedures

• Assist with roster coordination and team performance management

• Ensure compliance with RSA, food safety, and health regulations

• Handle guest feedback with professionalism and discretion

• Maintain exceptional presentation standards across both restaurants

What we’re looking for

You are a hospitality professional with strong leadership capability and a genuine passion for fine dining. You thrive in high-end environments and understand the precision, attention to detail, and consistency required in hatted venues.

To be successful, you will need:

• Previous supervisory experience in a premium or hatted restaurant

• Strong knowledge of sequence of service and a la carte dining

• Confidence in leading a team in a fast-paced, high-standard environment

• Exceptional grooming and professional presentation

• Nationally Recognised Responsible Service of Alcohol (RSA) Certificate (Essential)

• Valid Driver’s Licence (Essential)

• A passion for delivering world-class guest experiences

About Hamilton Island

Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.
Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.

A little island can do wonders - make your next career move one to remember.