Gaming Attendant
Hamilton Island Enterprises
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Benefits offered by this job
Job summary
Hamilton Island Enterprises on Hamilton Island, QLD, is seeking a friendly Gaming Attendant for the Marina Tavern gaming lounge. You will manage pokies, TAB and Keno operations while delivering welcoming service in a safe, relaxed environment.
This role requires RSA and RSG certificates, with flexibility for evenings and weekends. Enjoy subsidised staff accommodation, training through HI College, staff discounts, and a great team culture on the marina.
Qualifications
- Proven experience in gaming operations including pokies, TAB and Keno.
- Strong customer service and communication skills.
Responsibilities
- As Gaming Attendant, operate and monitor gaming facilities while delivering friendly, professional service.
- Ensure compliance with Responsible Service of Gambling requirements.
- Process transactions accurately and handle cash securely.
Skills
Education
Job description
Overlooking Hamilton Island’s bustling marina, the Marina Tavern is a local favourite for relaxed dining, ice-cold drinks, and laid-back entertainment. With stunning waterfront views, a casual bistro menu, and a vibrant gaming lounge featuring pokies, TAB, and Keno, this venue is at the heart of the island’s social scene.
We’re seeking an experienced and customer-focused Gaming Attendant to join our friendly team. This role is ideal for someone with strong gaming knowledge who enjoys creating a welcoming, safe, and enjoyable environment for guests.
Overlooking Hamilton Island’s bustling marina, the Marina Tavern is a local favourite for relaxed dining, ice-cold drinks, and laid-back entertainment. With stunning waterfront views, a casual bistro menu, and a vibrant gaming lounge featuring pokies, TAB, and Keno, this venue is at the heart of the island’s social scene.
We’re seeking an experienced and customer-focused Gaming Attendant to join our friendly team. This role is ideal for someone with strong gaming knowledge who enjoys creating a welcoming, safe, and enjoyable environment for guests.
Subsidised staff accommodation – live in paradise and save on rent
Training and career growth opportunities through HI College
Exclusive staff discounts on dining, activities, and retail
Be part of a supportive, social team with a great work-life balance
No city traffic – walk to work with marina views and ocean breezes
As a Gaming Attendant, you’ll primarily work within the gaming lounge, ensuring all gaming operations run smoothly and compliantly while delivering friendly, professional service to every guest.
Operate and monitor gaming facilities including pokies, TAB, and Keno
Provide excellent customer service within the gaming lounge
Ensure compliance with Responsible Service of Gambling requirements
Process transactions accurately and handle cash securely
Maintain a clean, safe, and welcoming gaming environment
Assist with food and beverage service if required during quieter periods
Engage with guests in a friendly and professional manner
You are a confident and approachable hospitality professional with proven gaming experience and a strong understanding of compliance requirements.
Proven experience in gaming operations including pokies, TAB, and Keno (essential)
Current QLD Responsible Service of Alcohol (RSA) certificate (essential)
Current QLD Responsible Service of Gambling (RSG) certificate (essential)
Strong communication and customer service skills
A positive attitude and attention to detail
Flexibility to work a rotating roster including evenings and weekends
Open driver’s licence preferred
Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.
Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.
A little island can do wonders - make your next career move one to remember
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