Housekeeping Supervisor - Staff Accommodation

RPMGlobal; Whitsunday Regional; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Gym access

Dining discounts

Job summary

Hamilton Island is seeking an organised Housekeeping Supervisor for our Staff Accommodation team. You will lead inspections, uphold hygiene and safety standards, and support residents with day-to-day administration and accommodation services.

This role requires accuracy, strong communication, and the ability to balance hands-on tasks with documentation, rostering, and coordinating with maintenance and cleaning teams to maintain high standards.

Qualifications

• You are organised and proactive with a strong eye for detail and experience maintaining accommodation standards.
• You are confident conducting inspections and following actions through to completion while balancing administration and resident enquiries.

Responsibilities

• Conduct regular inspections of staff accommodation units, buildings and grounds.
• Prepare condition reports following check-outs and weekly health/hygiene checks.
• Identify issues, coordinate corrective actions and track completion.
• Provide administrative support across resident services, maintenance, check-ins and check-outs.
• Maintain accurate accommodation and reservations records.
• Coordinate resident check-ins/outs, keys and documentation.
• Support cleaning rosters and operational documentation.
• Process maintenance requests and coordinate work orders.
• Assist with deliveries, mail and general administration.

Skills

Driver licence

Housekeeping supervision

Attention to detail

Organisational skills

Time management

Independent work

Communication

Interpersonal skills

Team-oriented

Reliability

Physical fitness

Tools

Microsoft Office

Databases

Job description

HOUSEKEEPING SUPERVISOR - Staff Accommodation

Hamilton Island is seeking an organised and detail-focused Housekeeping Supervisor to join our Staff Accommodation team. With a primary focus on property inspections, hygiene, safety and accommodation standards, you'll help ensure our employee accommodation is maintained to a high standard while also supporting residents with day-to-day administration and accommodation services.

Why you’ll love working with us

• Take ownership of accommodation inspections and property standards


• Live island-side with no commute and tropical reef lifestyle


• Enjoy staff perks including gym access and dining discounts

Your Role

As Staff Accommodation Inspections Coordinator, your primary responsibility will be conducting regular inspections across staff accommodation units, buildings and grounds to ensure quality, cleanliness and safety standards are maintained. You'll identify issues, coordinate corrective actions and follow them through to completion while also providing administrative support across resident services, maintenance, check-ins and check-outs.

Where you’ll make an impact

• Conduct unit inspections and prepare condition reports following check-outs


• Complete weekly health and hygiene inspections across Staff Accommodation


• Conduct routine building, grounds and property inspections


• Identify and report maintenance issues, damage and safety hazards


• Follow up maintenance and corrective actions through to completion


• Investigate property damage and coordinate recovery of repair or replacement costs


• Liaise with Maintenance and cleaning teams regarding property requirements


• Communicate accommodation procedures and Lodging Terms and Conditions to residents


• Respond to resident enquiries and correspondence promptly and professionally


• Coordinate resident check-ins, check-outs, keys and documentation


• Maintain accurate accommodation and reservations database records


• Process maintenance requests and coordinate work orders


• Support cleaning rosters and operational documentation


• Assist with general administration, deliveries, mail and key cutting


• Process ticket sales, POS reconciliations and banking as required

What we’re looking for

You are an organised and proactive professional with a strong eye for detail and experience maintaining accommodation standards. You're confident conducting inspections, identifying issues and following actions through to completion while balancing administration and resident enquiries in a busy operational environment.

To be successful, you will need:

• Current Driver Licence (Essential)


• Previous Housekeeping Supervisor experience (Essential)


• Sound knowledge of Microsoft Office Suite (Essential)


• Experience operating computerised databases (Essential)


• Strong attention to detail and ability to identify property and safety issues


• Excellent organisational and time management skills


• Ability to work independently and follow tasks through to completion


• Strong communication and interpersonal skills


• Positive, helpful and team-focused attitude


• Reliable and flexible approach to rotating rosters


• Physically fit and capable of performing a hands-on operational role


• Knowledge of hotel reservation systems (Desirable)

About Hamilton Island

Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.

Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.

A little island can do wonders – make your next career move one to remember!