Food and Beverage Supervisor

Accor Apartments & Realty; Sutton Forest; On-site; AUD 55,000 - 75,000; Full time

Job summary

Accor Apartments & Realty seeks a Food & Beverage Supervisor to lead front-of-house service, ensuring consistent quality and guest satisfaction while guiding a unified team during busy periods.

You will foster motivation, help with scheduling, and develop product knowledge, delivering welcoming experiences and transforming challenges into opportunities through strong leadership.

Qualifications

• Demonstrated passion for hospitality and food sector.
• Experience guiding and empowering teams to deliver exceptional customer experiences.
• Willingness to work across diverse schedules including weekends and public holidays.
• RSA or equivalent qualification for Australia required.
• Passion for engaging with patrons and leading diverse professionals.

Responsibilities

• Lead the front-of-house during busy service hours and set the pace.
• Motivate the team and drive exceptional results together.
• Assist in creating schedules and supporting team development.
• Create a welcoming atmosphere and memorable guest experiences.
• Turn challenges into opportunities by adapting quickly.
• Guide the team to service excellence and build product knowledge.

Skills

Team leadership

Guest service

Flexibility

Patience under pressure

Engaging patrons

Education

RSA or equivalent qualification

Job description

Purpose

As a Food & Beverage Supervisor,you are at the forefront of creating a variety of dining experiences that showcase exceptional taste and service. Your main goal is to guide a unified team, guaranteeing the flawless execution of food and beverage operations while maintaining the establishment's high standards of quality and guest satisfaction.

Primary Responsibilities

• Take the reins during busy service hours at the front of the house, setting the pace and leading by example
• Collaborate with your team to spark motivation and attain exceptional results together
• Contribute to creating schedules, nurturing team growth, and harmonising departmental efforts
• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
• When challenges arise, your ability to transform obstacles into opportunities shines
• Guide your team in attaining service excellence while actively seeking out information to enhance your product knowledge

Skills and Experience

• Demonstrated genuine passion and enthusiasm for the hospitably and food sector
• Prior history of guiding and empowering teams with a focus on delivering exceptional customer experiences
• Familiar and well-versed across diverse food & beverage settings and have flexibility to work across different schedules including weekends and public holidays as required
• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
• Passion for engaging with patrons and leading a team of diverse professionals