Food and Beverage Supervisor

Accor Apartments & Realty; Port Douglas; On-site; AUD 50,000 - 65,000; Full time

Job summary

Accor Apartments & Realty in Australia is seeking a Food & Beverage Supervisor to lead a unified front-of-house team, ensuring high service standards and guest satisfaction during busy service hours.

You will collaborate with the team to plan schedules, develop staff, and foster a welcoming atmosphere, while applying your hospitality expertise and RSA qualification to deliver consistent, memorable dining experiences.

Qualifications

• Passion for hospitality and food service.
• Experience guiding teams to deliver exceptional customer experiences.
• Willingness to work across weekends and public holidays.
• RSA or equivalent qualification required where applicable.

Responsibilities

• Lead front-of-house during busy service hours.
• Motivate and develop the team to achieve results.
• Create schedules and encourage department collaboration.
• Create welcoming atmosphere and memorable experiences.
• Transform challenges into opportunities.
• Guide team to service excellence and expand product knowledge.

Skills

Hospitality passion

Team leadership

Guest experience focus

Flexibility with schedule

RSA qualification

Job description

Purpose

As a Food & Beverage Supervisor,you are at the forefront of creating a variety of dining experiences that showcase exceptional taste and service. Your main goal is to guide a unified team, guaranteeing the flawless execution of food and beverage operations while maintaining the establishment's high standards of quality and guest satisfaction.

Primary Responsibilities

• Take the reins during busy service hours at the front of the house, setting the pace and leading by example
• Collaborate with your team to spark motivation and attain exceptional results together
• Contribute to creating schedules, nurturing team growth, and harmonising departmental efforts
• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
• When challenges arise, your ability to transform obstacles into opportunities shines
• Guide your team in attaining service excellence while actively seeking out information to enhance your product knowledge

Skills and Experience

• Demonstrated genuine passion and enthusiasm for the hospitally and food sector
• Prior history of guiding and empowering teams with a focus on delivering exceptional customer experiences
• Familiar and well-versed across diverse food & beverage settings and have flexibility to work across different schedules including weekends and public holidays as required
• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
• Passion for engaging with patrons and leading a team of diverse professionals