Food and Beverage Attendant

Accor Apartments & Realty; Sydney; Presencial; AUD 32 000 - 40 000; Tempo integral

Resumo da oferta

Accor Apartments & Realty in Sydney is seeking a Food & Beverage Attendant to warmly welcome guests and guide them through our culinary offerings with stylish, attentive service.

You will upsell thoughtfully, share product knowledge, collaborate with colleagues, and help ensure standout experiences at outlets and events. Flexibility with early mornings, evenings, weekends, and public holidays is essential; RSA qualification is required.

Qualificações

• Minimum hospitality/customer service experience.
• RSA or equivalent qualification required.
• Availability for early mornings, evenings, weekends and public holidays.

Responsabilidades

• Create a welcoming atmosphere and turn moments into memories.
• Transform challenges into opportunities with a positive approach.
• Elevate dining experiences with personalised food and beverage recommendations for outlets and events.
• Upsell thoughtfully to enhance guest experiences, not just for revenue.
• Proactively source information to increase product knowledge.
• Communicate confidently with guests and colleagues for seamless teamwork.
• Set up and pack service areas meticulously.

Conhecimentos

Customer service

Table service

Beverage expertise

Event service

Coffee crafting

Flexibility

Team collaboration

Formação académica

RSA or equivalent qualification

Descrição da oferta de emprego

Purpose

As a Food & Beverage Attendant, you will have the wonderful opportunity to warmly welcome our guests and accompany them on a delightful journey through our culinary offerings. Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Your dedication to precision, customer satisfaction, and collaborative spirit will play a vital role in making every event a success.

Primary Responsibilities

• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
• When challenges arise, your ability to transform obstacles into opportunities shines. Your approach is a testament to your problem-solving abilities and unwavering positivity
• Elevate dining experiences with your personalised food and beverage suggestions within outlets and events
• Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more.
• Proactively source information to increase your product knowledge
• Confidently communicate with guests and colleagues for seamless teamwork
• Take pride in your space, setting up and packing service areas meticulously

Skills and Experience

• Proven track record in customer service within the hospitality sector
• Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service and coffee crafting skills (strongly valued)
• Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required
• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
• Passion for engaging with patrons and collaborating within a team of diverse professionals