Food and Beverage Attendant

Colonial Group; Perth; On-site; AUD 36,000 - 48,000; Full time

Job summary

Colonial Group is seeking a Food & Beverage Attendant to warmly welcome guests and guide them through our culinary offerings. You will showcase expertise in dishes and drinks, crafting memorable experiences at outlets and events.

Role requires hospitality experience, RSA certification, and the ability to adapt to various schedules including early mornings, evenings, weekends and public holidays. Join a collaborative team focused on guest satisfaction.

Qualifications

• Customer service experience in hospitality is required.
• Knowledge of food & beverage protocols and table service.
• Willingness to work early mornings, evenings, weekends and holidays.
• Valid RSA or equivalent qualification for the country/state.
• Passion for engaging with guests and collaborating with colleagues.

Responsibilities

• Create a welcoming and friendly atmosphere for guests.
• Recommend standout dishes and beverages during service.
• Elevate dining experiences with personalised suggestions.
• Upsell thoughtfully to enhance guest experience.
• Proactively source information to increase product knowledge.
• Communicate confidently with guests and team for seamless service.
• Set up and pack service areas with pride and care.

Skills

Customer service

F&B service

Table service

Communication

Teamwork

Adaptability

RSA certificate

Job description

Purpose

As a Food & Beverage Attendant, you will have the wonderful opportunity to warmly welcome our guests and accompany them on a delightful journey through our culinary offerings. Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Your dedication to precision, customer satisfaction, and collaborative spirit will play a vital role in making every event a success.

Primary Responsibilities

• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
• When challenges arise, your ability to transform obstacles into opportunities shines. Your approach is a testament to your problem-solving abilities and unwavering positivity
• Elevate dining experiences with your personalised food and beverage suggestions within outlets and events
• Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more.
• Proactively source information to increase your product knowledge
• Confidently communicate with guests and colleagues for seamless teamwork
• Take pride in your space, setting up and packing service areas meticulously

Skills and Experience

• Proven track record in customer service within the hospitality sector
• Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service and coffee crafting skills (strongly valued)
• Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required
• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
• Passion for engaging with patrons and collaborating within a team of diverse professionals