Food and Beverage Attendant

Colonial Group; Adelaide; On-site; AUD 45,000 - 60,000; Full time

Job summary

Colonial Group in Adelaide seeks a Food & Beverage Attendant to warmly welcome guests and guide them through our culinary offerings. You will recommend standout dishes and beverages, showcasing your expertise in service and product knowledge.

Requirements include proven hospitality customer service experience, RSA certification, and flexibility across shifts including weekends. Join a collaborative team focused on delivering memorable events and exceptional guest experiences.

Qualifications

• Experience in hospitality customer service.
• Knowledge of food & beverage protocols including table service, beverages, event service and coffee.
• Flexible schedules including mornings, evenings, weekends and public holidays.
• RSA or equivalent qualification required.
• Passionate about engaging with patrons and teamwork.

Responsibilities

• Create a welcoming atmosphere and turn moments into memories.
• Transform obstacles into opportunities with a positive approach.
• Elevate dining with personalized food and beverage recommendations for events.
• Upsell to enhance guest experiences.
• Proactively source information to increase product knowledge.
• Communicate confidently with guests and colleagues for seamless teamwork.
• Take pride in setting up and packing service areas meticulously.

Skills

Customer service

Food & beverage service

Event service

Coffee crafting

Team collaboration

Education

RSA certification

Job description

Purpose

As a Food & Beverage Attendant, you will have the wonderful opportunity to warmly welcome our guests and accompany them on a delightful journey through our culinary offerings. Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Your dedication to precision, customer satisfaction, and collaborative spirit will play a vital role in making every event a success.

Primary Responsibilities

• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
• When challenges arise, your ability to transform obstacles into opportunities shines. Your approach is a testament to your problem-solving abilities and unwavering positivity
• Elevate dining experiences with your personalised food and beverage suggestions within outlets and events
• Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more.
• Proactively source information to increase your product knowledge
• Confidently communicate with guests and colleagues for seamless teamwork
• Take pride in your space, setting up and packing service areas meticulously

Skills and Experience

• Proven track record in customer service within the hospitality sector
• Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service and coffee crafting skills (strongly valued)
• Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required
• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
• Passion for engaging with patrons and collaborating within a team of diverse professionals