Food and Beverage Attendant

Accor Apartments & Realty; Adelaide; On-site; AUD 42,000 - 52,000; Full time

Job summary

Accor Apartments & Realty is seeking a Food & Beverage Attendant to warmly welcome guests and guide them through our culinary offerings. You will highlight standout dishes and beverages, contributing to memorable experiences at outlets and events.

You will demonstrate expertise in table service, beverage preparation, and coffee crafting, while adapting to varied schedules, including mornings, evenings, weekends, and holidays. Team collaboration and space upkeep are essential to success.

Qualifications

• Experience in customer service within hospitality.
• Knowledge of food & beverage service standards and coffee preparation.
• Willingness to work early mornings, evenings, weekends and holidays.

Responsibilities

• Create a welcoming atmosphere and memorable guest experiences.
• Solve challenges with a positive, proactive approach.
• Upsell and personalise food and beverage recommendations for events and outlets.
• Source product knowledge to enhance service quality.
• Communicate clearly with guests and colleagues for seamless teamwork.
• Set up and pack service areas with attention to detail.

Skills

Customer service

F&B protocols

Table service

Beverage expertise

Event service

Coffee crafting

Team collaboration

Education

RSA certificate

Job description

Purpose

As a Food & Beverage Attendant, you will have the wonderful opportunity to warmly welcome our guests and accompany them on a delightful journey through our culinary offerings. Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Your dedication to precision, customer satisfaction, and collaborative spirit will play a vital role in making every event a success.

Primary Responsibilities

• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
• When challenges arise, your ability to transform obstacles into opportunities shines. Your approach is a testament to your problem-solving abilities and unwavering positivity
• Elevate dining experiences with your personalised food and beverage suggestions within outlets and events
• Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more.
• Proactively source information to increase your product knowledge
• Confidently communicate with guests and colleagues for seamless teamwork
• Take pride in your space, setting up and packing service areas meticulously

Skills and Experience

• Proven track record in customer service within the hospitality sector
• Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service and coffee crafting skills (strongly valued)
• Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required
• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
• Passion for engaging with patrons and collaborating within a team of diverse professionals