FOH, Asian Fastfood venue

ThinkAsia Publishing; Melbourne; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Staff meals and discounts across TAG

Training and clear path to supervisor

Stable rosters at a busy venue

Job summary

Think Asia at Melbourne Airport's Terminal 4 is hiring Front of House team members for casual and full-time roles. You’ll greet customers, take orders, and use the POS in a fast-paced airport setting, ensuring orders reach gates on time.

Probation can lead to a Supervisor pathway, with training, rostering stability, and opportunities across TAG Hospitality Group. Join a supportive team delivering fresh Asian fare to travelers daily.

Qualifications

• Experience in front of house in quick service, takeaway or café settings.
• Able to stay calm under pressure in a busy environment.
• Reliable, punctual and a team player.
• Able to lift/move stock as required and participate in stock control.
• Aviation/security checks and Food Safety knowledge are advantageous.

Responsibilities

• Greet and serve customers quickly and warmly in a high-volume airport setting
• Take orders, handle the POS and process payments accurately
• Pack orders accurately and quickly so travellers get to their gates on time
• Keep the counter, packaging station and service areas clean and well stocked
• Help receive deliveries and collect stock from the loading dock or storage areas, then put it away correctly
• Work closely with the kitchen team so orders go out on time
• Follow food safety, hygiene and airport security procedures

Skills

Front of house

High-volume service

Cash handling

Teamwork

Food safety

Job description

Front of House Team Members - Casual & Full Time

Think Asia | Terminal 4, Melbourne Airport

Think Asia is part of TAG Hospitality Group, an Australian hospitality business that has been operating since 1996. We run Italian, Japanese, Vietnamese and Southeast Asian venues at Melbourne Airport, Adelaide Airport and Chadstone. Our takeaway venue at T4 serves fresh, fast Asian food to thousands of travellers on the go every day, and we're growing our front of house team.

The roles

We have casual and full-time front of house positions available. Experienced applicants will be considered for a Supervisor role once they successfully complete their probationary period.

What you'll do

• Greet and serve customers quickly and warmly in a high-volume airport setting
• Take orders, handle the POS and process payments accurately
• Pack orders accurately and quickly so travellers get to their gates on time
• Keep the counter, packaging station and service areas clean and well stocked
• Help receive deliveries and collect stock from the loading dock or storage areas, then put it away correctly
• Work closely with the kitchen team so orders go out on time
• Follow food safety, hygiene and airport security procedures

What we’re looking for

• Front of house experience in quick service, takeaway or café settings (airport or high-volume experience is a plus)
• Friendly, confident and calm under pressure
• Reliable, punctual and a team player
• Physically able to lift and move stock as part of the role
• Available for early mornings, nights, weekends and public holidays, since the airport runs 7 days
• Full working rights in Australia
• Able to obtain an ASIC (Aviation Security Identification Card) and pass the required background checks
• Food Safety certificate is an advantage

Supervisor pathway

If you have previous supervisory or team leader experience, tell us. After you pass probation, we'll consider you for a Supervisor position covering shift leadership, opening and closing, cash handling, stock control and team support.

What we offer

• Pay rates under the [Restaurant Industry Award 2020 / above award - insert]
• Stable rosters at a busy, established venue
• Training and a clear path to supervisor
• Staff meals and discounts across TAG venues [confirm]
• A supportive team within a growing hospitality group