Restaurant Manager - Melbourne Airport

SSP Australia; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Discounted staff parking

Staff meals and discounts

Ongoing training and development

Collaborative team culture

Growth opportunities

Job summary

SSP Australia is seeking a passionate Restaurant Manager for Melbourne Airport to lead the Quikshots and Croissant Lab venues. You will drive hospitality excellence, inspire teams, and ensure seamless daily operations across multiple outlets at the airport.

Ideal candidates bring a minimum of 2 years in F&B management, hold a Food Safety Supervisor certificate and RSA, and demonstrate strong leadership, communication, and guest-focused service. Immediate start encouraged.

Qualifications

• 2 years' experience in Food & Beverage, cafe, or Bar management.
• Food Safety Supervisor and RSA Certificate (essential).
• Strong leadership, communication, and customer-focused approach.
• Ability to manage multiple priorities with a proactive attitude.

Responsibilities

• Lead by example to deliver exceptional service.
• Oversee day-to-day operations across venues.
• Recruit, train, and develop staff.
• Collaborate with chefs, bartenders, and FOH to maintain cohesive team.

Skills

Leadership

Restaurant management

Guest service

Team motivation

Education

Food Safety Supervisor certificate

RSA Certificate

Job description

Restaurant Manager - Melbourne Airport (SSP Australia)

Are you ready to lead a team, inspire exceptional service, and create unforgettable experiences?

We are looking for a passionate, dynamic, and skilled Restaurant Manager to join our team and assist in elevating our restaurants (Quikshots and Croissant Lab) to new heights.

Our Melbourne Airport operation is a multi-venue Food & Beverage diverse hospitality operation including bar, cafe, coffee outlets and restaurant venues

We are seeking an experienced Restaurant Manager to head up these exceptional venues at Melbourne Airport. You will work alongside some of the best in the business, a highly supportive leadership team and warm and friendly colleagues.

Tasks & responsibilities:

• Leading by Example: Foster a culture of excellence in service, hospitality, and teamwork
• Ensuring Operational Excellence: Oversee day-to-day operations, ensuring the restaurant runs smoothly
• Team Development: Recruit, train, motivate, and lead staff, ensuring top-tier performance
• Collaborative Decision-Making: Work closely with chefs, bartenders, and front-of-house staff to create a cohesive team

What You Bring:

• Proven experience in restaurant management, with a passion for food and hospitality
• Excellent leadership and communication skills
• A proactive, positive, and solution-oriented attitude
• Strong business acumen and the ability to manage multiple priorities
• A love for creating memorable guest experiences and leading a team to success

Requirements:

• 2 years' experience in a Food & Beverage, Cafe, or Bar management role
• Food Safety Supervisor and RSA Certificate (essential)
• Passion and customer focus: we expect you to have a genuine passion and interest in food and understand that our customers are number one
• Leadership: you must have strong leadership skills

The Benefits:

• Discounted staff parking available onsite
• Staff meals and great discounts on our brands
• Ongoing training and development opportunities
• A collaborative and supportive team culture
• Opportunity to grow and develop within a leading global retail hospitality company

This role is available for an immediate start for the right candidate.

About Us

SSP is a leading operator of food and beverage outlets in travel locations worldwide, with c.43,000 colleagues in over 600 locations across nearly 40 countries.

We operate sit-down and quick service restaurants, cafes, lounges and food-led convenience stores, principally in airports and train stations, with a portfolio of around 550 international, national and local brands. These include our own brands (such as UrbanCrave, which brought the first “street eats” concept to airports in the US and Nippon Ramen, a noodle and dumpling concept in the APAC region) as well as franchise brands (such as M&S, Starbucks and Burger King).

Our SSP Asia Pacific journey started in Thailand over 25 years ago. Since then, we have grown to include Singapore, Hong Kong SAR, Australia, New Zealand, the Philippines, Malaysia and Indonesia, with more than 5,500 colleagues, 150 brands and 300 stores.

Our purpose is to be the best part of the journey, and this is underpinned by our aim to bring leading brands and innovative concepts to our clients and customers around the world, with an emphasis on great value, taste, quality and service – using digital technology to boost efficiency.

Our people are at the heart of our business and our values are integral to our business, underpinning everything we do.

• We are one team… working together and sharing our best ideas to fulfil our global potential.
• We are results focused… delivering great food and service for our customers and outstanding results for our clients, shareholders and colleagues
• We all make a difference… respecting each other, acting responsibly and being accountable for the contributions that we make.
• We are bold… seizing opportunities, innovating and quickly adapting every day.
• We celebrate success… recognising and valuing everyone’s achievements.

We are an equal opportunity employer and do not unlawfully discriminate against applicants for employment based on colour, ancestry, national origin, citizenship, age, physical disability, pregnancy, religion, sex, gender, gender identity, gender expression, marital status, sexual orientation, genetic information, or any other bases protected by local law. Subject to legitimate business requirements, all recruitment actions are based solely on the company’s legitimate business needs and an individual’s qualifications.

We are looking for talented and passionate individuals to join SSP to start their best part of their journey.

To find out more, please visit: www.foodtravelexperts.com

Important Note: Allsuccessful applicants will be required to obtain an Aviation Security Identification Card (ASIC) which requires a background and criminal history check from the country of origin. All employment offers are conditional on being able to hold and maintain an ASIC.