Floor Supervisors | Wishbone - New Restaurant Opening

Lucas Restaurants; Melbourne; On-site; AUD 34,000 - 48,000; Full time

Job summary

Wishbone, from Lucas Collective, is opening in Melbourne and seeking a Supervisors to lead a premium dining experience. You will supervise service, manage staff allocation and maintain exceptional guest service across busy shifts, including weekends and public holidays.

Join a growing concept that values quality, teamwork and high-spirited service in a dynamic city venue. RSA certification and strong communication are essential.

Qualifications

• Demonstrated experience as a Supervisor in a high energy dining environment.
• Experience managing a section and/or allocating waitstaff to sections.
• Exceptional service skills and guest focus.
• Highly adaptable and able to perform in high-pressured service periods.
• Proven ability in building effective relationships.
• Organisational and time management skills.
• Experience using a time & attendance system, H&L or similar.
• Exceptional communication and presentation.
• Available and willing to work weekends, public holidays, opening and closing shifts.
• Must possess a valid RSA certificate.

Responsibilities

• Deliver high standard of service and bar operations.
• Manage a section and allocate waitstaff to sections.
• Oversee service during peak periods to ensure guest satisfaction.

Skills

Supervisor experience

Lead a high performing team

Guest focus

Time management

RSA certificate

Communication

Stock management

Tools

Time & Attendance system

Stock management system

Job description

Bourke Street, CBD. ASAP start available. Competitive hourly pay - public holiday, weekend & overtime penalty rates.

About Wishbone

Coming this November, Wishbone is the newest concept from Lucas Collective, bringing the energy, flavour and buzz of Hong Kong’s street food culture and neighbourhood diners to Melbourne’s CBD. We’re building our team from the ground up, offering the opportunity to join from day one and play a key role in bringing this exciting new venue to life.

About Lucas Collective

Home to some of Australia’s most iconic and acclaimed restaurants, Lucas Collective is one of the country’s leading hospitality groups, with a collection including Chin Chin, Kisumé, Hawker Hall, Maison Bâtard, Baby Pizza, Yakimono, Society, Grill Americano and Tombo Den.

About the Opportunity

We are looking for the industry’s best Supervisors to join our opening team to deliver a best-in-class experience for both our guests and crew. You will ensure a high standard of service and bar operations.

The Ideal Candidate Must Have

• Demonstrated experience as a Supervisor in a high energy dining environment
• Experience managing a section and/or allocating waitstaff to sections
• Exceptional service skills and guest focus
• Highly adaptable and able to perform in high-pressured service periods
• Proven ability in building effective relationships
• Organisational and time management skills
• Experience using a time & attendance system, H&L or similar
• Exceptional communication and presentation
• Available and willing to work weekends, public holidays, opening and closing shifts
• Must possess a valid RSA certificate

The Ideal Candidate Must Have

• Demonstrated restaurant bar supervisor experience in a premium a-la-carte dining environment
• Proven track record in leading a high performing team
• Exemplary leadership with a strong focus on the crew development
• Exceptional service skills and guest focus
• Strong understanding of management and restaurant compliance practices
• Ability to adapt and thrive in a dynamic environment and high-pressure service periods
• Proven ability in building effective relationships
• Organisational and time management skills
• Experience using a Time & Attendance, and stock management system
• Exceptional communication and presentation
• Available and willing to work weekends, public holidays, opening and closing shifts
• Must possess a valid RSA certificate

Working with Lucas Collective

At Lucas Collective, we champion growth. We recognise talent, celebrate success and create space for individuals to thrive, proudly offering a culture that’s inclusive, inspiring and grounded in respect. Our tailored training approach marries on-the-floor experience with our own digital education platform and we offer access to an array of career-changing opportunities.

For more information on what it’s like to work at Lucas Collective, visit www.lucascollective.com.