Floor Leader: Dynamic Bar & Guest Experience

Tilley And Wills; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

50% staff discounts across venues

No super-late nights

Venue closed every Sunday

Ongoing training & coaching

Job summary

Cabana Bar is seeking a Floor Manager to lead the service on Sydney CBD's largest outdoor terrace. You will be the face of the venue during shifts, driving guest experience and team energy with hands-on leadership.

Ideal candidates bring strong hospitality skills and the ability to upsell cocktails, premium drinks and food while coaching the team for consistent, engaging service. The role emphasises visible leadership with minimal admin tasks.

Qualifications

• Hospitality-focused leadership experience.
• Strong guest engagement and service delivery.
• Confident selling of cocktails, premium drinks and food.

Responsibilities

• Lead the floor during service and set the standard for warm hospitality.
• Welcome guests and manage terrace flow to ensure personalised service.
• Upsell cocktails, premium drinks and food to maximise spend.
• Coach staff on service standards, product knowledge and selling techniques.
• Maintain energy and pace of service across the venue.

Skills

Floor leadership

Guest engagement

Cocktail upselling

Team coaching

Job description

Cabana Bar is seeking a Floor Manager to lead the service on Sydney CBD's largest outdoor terrace. You will be the face of the venue during shifts, driving guest experience and team energy with hands-on leadership.

Ideal candidates bring strong hospitality skills and the ability to upsell cocktails, premium drinks and food while coaching the team for consistent, engaging service. The role emphasises visible leadership with minimal admin tasks.