Floor Lead - Service Excellence for Quality Pubs

Open Pantry Co.; Woollahra; On-site; AUD 80,000 - 90,000; Full time

Job summary

Open Pantry Co. is partnering with the Woollahra Hotel to recruit a Service Manager responsible for owning the floor, leading a growing casual team, and delivering consistent, polished service. This on-site role reports to the GM of Operations with a focus on developing staff and maintaining high standards.

Required background includes experience in quality restaurants or pubs, with a proven ability to train juniors. Gaming knowledge is not necessary as it will be taught. Open Pantry Co.

Qualifications

• Experience in quality restaurants, bistros or good pubs where steps of service matter.
• Proven track record of training and developing junior and casual staff.
• Strong on the floor during service, calm under pressure.
• Gaming experience is not required. They will teach it.

Responsibilities

• Take ownership of the floor and build the team behind it.
• Run service, set the standard, and develop a large casual team into a polished service outfit.
• Report to the GM of Operations.

Skills

Quality service experience

Staff development

Calm under pressure

Leadership on the floor

Job description

Open Pantry Co. is partnering with the Woollahra Hotel to recruit a Service Manager responsible for owning the floor, leading a growing casual team, and delivering consistent, polished service. This on-site role reports to the GM of Operations with a focus on developing staff and maintaining high standards.

Required background includes experience in quality restaurants or pubs, with a proven ability to train juniors. Gaming knowledge is not necessary as it will be taught. Open Pantry Co.