Assistant Venue Manager

Open Pantry Co.; Woollahra; On-site; AUD 80,000 - 90,000; Full time

Job summary

Open Pantry Co. is partnering with the Woollahra Hotel to recruit a Service Manager responsible for owning the floor, leading a growing casual team, and delivering consistent, polished service. This on-site role reports to the GM of Operations with a focus on developing staff and maintaining high standards.

Required background includes experience in quality restaurants or pubs, with a proven ability to train juniors. Gaming knowledge is not necessary as it will be taught. Open Pantry Co.

Qualifications

• Experience in quality restaurants, bistros or good pubs where steps of service matter.
• Proven track record of training and developing junior and casual staff.
• Strong on the floor during service, calm under pressure.
• Gaming experience is not required. They will teach it.

Responsibilities

• Take ownership of the floor and build the team behind it.
• Run service, set the standard, and develop a large casual team into a polished service outfit.
• Report to the GM of Operations.

Skills

Quality service experience

Staff development

Calm under pressure

Leadership on the floor

Job description

$80,000 to $90,000 + Super

Open Pantry Co. is partnering with the Woollahra Hotel on this search.

The Woollahra Hotel is one of the east’s genuinely good pubs. Quality food and beverage, a loyal local crowd, and Bistro Moncur next door, which has been doing it properly for over 25 years.

We are looking for a Service Manager to take ownership of the floor and build the team behind it.

The role

This is a floor leadership role, not an office one. You will run service, set the standard, and develop a large casual team, many of them younger and part-time, into a service outfit that people notice. Reporting to the GM of Operations.

The venue already has the trade. What it wants is consistency and polish on the floor, and someone who can bring a young team along with them.

What we are looking for

• Experience in quality restaurants, bistros or good pubs, where steps of service actually matter
• A genuine track record of training and developing junior and casual staff
• Strong on the floor during service, calm under pressure
• Gaming experience is not required. They will teach it.

What is in it for you

• A venue with real identity, not a chain
• Ownership of the floor and the team, with the GM of Ops behind you
• A group that has grown and continues to, with pathways beyond this role
• Sensible rosters and a leadership team that understands burnout

Base salary of $80,000 to $90,000 + super, depending on experience.

Applicants must have full working rights in Australia. This role is not open to visa sponsorship.

Open Pantry Co. | Hospitality Recruitment