Flexible Service Support Manager - Admin and Site Lead

NSW Department of Communities and Justice; Taree; On-site; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Flexible work environment

Training and development opportunities

Health & Wellbeing programs

Competitive pay and conditions

Job summary

NSW Department of Communities and Justice seeks a Service Support Manager to supervise a team delivering frontline administrative and site management services across DCJ Customer Service Centres. You will lead with a focus on client-centered, high-quality service delivery and effective site operations.

The role requires strong organisational and time-management skills, the ability to work under pressure, and a collaborative, solution-focused approach to staff development.

Qualifications

• Experience in managing a team in a high-pressure environment delivering services to vulnerable clients.

Responsibilities

• Supervise a team delivering efficient frontline administrative and site management services.
• Ensure client-focused, high-quality service delivery across DCJ Customer Service Centres.
• Plan, monitor and report on administrative functions and site operations.

Skills

Team leadership

People management

Organisational skills

Time management

Prioritisation under pressure

Tools

Frontline administration

Site management

Job description

NSW Department of Communities and Justice seeks a Service Support Manager to supervise a team delivering frontline administrative and site management services across DCJ Customer Service Centres. You will lead with a focus on client-centered, high-quality service delivery and effective site operations.

The role requires strong organisational and time-management skills, the ability to work under pressure, and a collaborative, solution-focused approach to staff development.