Fleet Technology Support Specialist

Toyota Motor Corporation; Sydney; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Flexible working options

Career development

Employee assistance program

Volunteer days

Employee Car Benefit Scheme

Job summary

Toyota Finance Australia is seeking a Fleet Technology Support Specialist to help administer Connected Mobility solutions, including Telematics, car sharing, and mobile apps. You’ll work with internal teams, customers, and suppliers to deliver outstanding experiences and drive continuous improvement.

The role is a permanent full-time position based at Grosvenor Place, Sydney, with responsibilities spanning transactions, invoicing, order coordination, and customer support.

Qualifications

• Experience in fleet management or related industry.
• Strong administrative skills with attention to detail and accuracy.
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent customer service and communication skills with stakeholders.
• Proficiency in Microsoft Office Suite, especially Excel, PowerPoint, and Word.
• Strong computer literacy and comfort with technology platforms.

Responsibilities

• Manage and process Connected Mobility product transactions accurately and efficiently.
• Investigate and resolve Connected Mobility invoice enquiries for operations teams.
• Coordinate ordering of products and services; provide updates on order status.
• Respond to customer and supplier enquiries with timely, professional service.
• Support day-to-day Connected Mobility operations and ensure policy compliance.
• Build relationships across Fleet Strategy & Product, Fleet Sales, and Operations.
• Contribute to process improvements to enhance service quality and efficiency.

Skills

Fleet management experience

Administrative skills

Multitasking

Customer service & communication

Microsoft Office (Excel, PowerPoint, &

Job description

What you’ll contribute

Are you passionate about technology, customer service, and process excellence?

We’re looking for a Fleet Technology Support Specialist to join our team and play a key role in supporting our Connected Mobility products and services.

In this role, you’ll work closely with internal teams, customers, and suppliers to ensure the smooth administration of Connected Mobility solutions (Telematics, car sharing and mobile apps) deliver outstanding customer experiences, and contribute to continuous improvement initiatives

This role is a permanent full-time role based at Grosvenor Place, Sydney

How you’ll make an impact

• Manage and process Connected Mobility product transactions accurately and efficiently.
• Support operational teams by investigating and resolving Connected Mobility invoice enquiries.
• Coordinate the ordering of products and services, provide updates on order status, and identify opportunities to improve automation and efficiency.
• Respond to customer and supplier enquiries, delivering timely and professional service.
• Support day-to-day Connected Mobility operations while ensuring compliance with company policies and procedures.
• Build strong relationships across Fleet Strategy & Product, Fleet Sales, Operations teams, and external stakeholders to deliver seamless customer outcomes.
• Contribute to process improvement initiatives that enhance service quality, efficiency, and customer satisfaction.

Your attributes

• Previous experience in Fleet Management or a related industry.
• Strong administrative skills with excellent attention to detail and a commitment to accuracy.
• Proven ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong customer service and communication skills, with the ability to build effective relationships with a variety of stakeholders.
• Intermediate to advanced proficiency in the Microsoft Office Suite, particularly Excel, PowerPoint, and Word.
• Strong computer literacy and confidence working with systems and technology platforms.

Applications close 2nd September 2026 . For any queries- please reach out to Shaista Khan, Talent Acquisition Partner

Life at Toyota & What we offer you

We pride ourselves on a work culture that supports and rewards people. From development programs to recognition programs, we make sure everyone at Toyota Finance Australia lives their best possible life. After all, our people are our greatest assets.

Toyota Australia is well-recognised for offering:

• Flexible hours and workspaces
• Career Development
• 26 weeks paid primary carers leave & 8 weeks paid parental leave for secondary carers
• Wellness facilities & Employee Assistance Program (private coaching available to you and your family)
• Paid volunteer days to support your community / Employee Community Grants Fund
• Employee Car Benefit Scheme

Building a great place to work

You’re welcome to find out more by visiting our careers page: https://tfacareers.com.au/

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are happy to adjust the recruitment process for your accessibility requirements. Please contact us and let us know your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.
Toyota is an endorsed employer for all women. Please review the Work180 website for further information.

Come with us and help create the future