Flagship Visual Merchandise Specialist

Mecca Brands; City of Melbourne, Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Professional development

Health & well-being initiatives

Rewards program

Bonus incentives

Product allowance

Employee discount

Job summary

MECCA Brands is seeking a Flagship Visual Merchandise Specialist to lead VM across our flagship network in Australia, translating creative direction into clear execution and elevating customer experiences across Bourke Street, Chadstone, George Street and future locations.

This role is an individual contributor with broad influence across VM, Retail Leadership, Store Managers and Support Centre teams, focusing on campaigns, activations and experiential retail to strengthen storytelling and

Qualifications

• 7+ years’ Visual Merchandising experience within large-format retail environments, ideally within flagship, premium or destination retail.
• Strong experience delivering campaigns, activations, installations and experiential retail initiatives.
• Exceptional stakeholder management and influencing skills across multiple teams and leadership levels.
• Commercial acumen and a customer-first mindset with a strong link between visual storytelling and business performance.

Responsibilities

• Lead VM excellence across MECCA's flagship network, ensuring campaigns and activations deliver exceptional customer experiences and compelling retail storytelling.
• Build strong partnerships across Flagship stores, Retail Leadership, VM, Marketing and Creative teams to drive alignment and execution.
• Coach and build capability within flagship VM teams, shaping standards, storytelling and experiential execution.
• Drive operational excellence through standard VM frameworks and clear ways of working for key campaigns and moments.
• Use customer, commercial and operational insights to identify opportunities that elevate engagement and category performance across the network.

Skills

Visual Merchandising

Stakeholder management

Influencing

Campaign execution

Job description

Our Flagship stores are where MECCA comes to life at its biggest and boldest. We’re looking for an experienced Flagship Visual Merchandise Specialist to lead Visual Merchandising across our Flagship network, helping Bourke Street, Chadstone, George Street and future Flagship locations set the benchmark for exceptional customer experiences and VM excellence. This is an individual contributor role, but one with significant reach and influence across the business. You’ll work in close partnership with Flagship VM teams, Retail Leadership, Store Managers and Support Centre teams, using your expertise, relationships and influence to create alignment and drive exceptional VM execution across the network.

The Role You Could Play:

You’ll be the key connection between our Support Centre VM function and Flagship stores, translating creative direction into clear execution priorities and influencing teams to bring our VM strategy to life. Lead VM excellence across our Flagship network, ensuring campaigns, launches, activations and always‑on experiences deliver exceptional customer experiences and compelling retail storytelling. Build strong partnerships across Flagship stores, Retail Leadership, VM, Marketing and Creative teams, using your influence to create alignment and drive exceptional execution. Coach, guide and build capability within Flagship VM teams, without direct people leadership responsibility, helping strengthen VM standards, visual storytelling and experiential execution. Drive operational excellence and consistency through clear VM standards, ways of working and execution frameworks, ensuring stores are ready for key campaigns and customer moments. Use customer, commercial and operational insights to identify opportunities that elevate engagement, category performance and the future Flagship experience.

What You Will Bring

You’re an experienced Visual Merchandising professional who knows how to lead through influence, partnership and expertise. You’re confident building credibility with a broad range of stakeholders and bringing people along on the journey, even when they don’t directly report to you. 7+ years’ Visual Merchandising experience within large‑format retail environments, ideally within Flagship, premium or destination retail. Strong experience delivering campaigns, activations, installations and experiential retail initiatives. Exceptional stakeholder management and influencing skills, with experience working across multiple teams, locations and levels of leadership. Commercial acumen and a customer‑first mindset, with a strong understanding of how visual storytelling can influence customer experience and business performance. The ability to operate comfortably between strategic thinking and hands‑on execution, translating strategy into clear actions and building alignment across the business.

Your Life At MECCA

Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way! Some of our other team member benefits include:

• Professional development programs and first‑class digitised learning offering
• Health and well‑being initiatives
• Reward and recognition programs
• Access to bonus and incentive programs
• Access to quarterly product allowance
• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.

And that's just the beginning. From celebrating milestones to creating memorable moments, there are countless ways you'll feel part of the MECCA story.

To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca, or visit www.mecca.com.au/careers.

Follow @LIFEATMECCA Visit our LinkedIn page Since our very first day in 1997, our purpose has been to enable our customers to look and feel their best by offering them the world’s best line‑up of beauty and skin‑care brands, coupled with exceptional service. Fast forward to today, and we have almost 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or one of our Distribution Centres, you will be an integral part of the MECCA family.