Flagship Venue Manager - Lead a High-Volume CBD Store

Open Pantry Consulting; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Job summary

Greenstreat Collins Street is seeking an experienced Venue Manager to lead the flagship in Melbourne's CBD. You will own the venue, the team, the numbers, and the guest experience, delivering high standards in a fast-paced environment.

As a proactive leader, you will mentor staff, optimise rostering, manage stock and safety, and build strong supplier relationships while driving profitability and achieving KPIs.

Qualifications

• 2–5 years hospitality experience in a supervisory or management role.
• Proven track record of hitting KPIs and driving profitability.
• Strong leadership, communication, presentation and attention to detail.
• Experience leading a team in a busy, high-volume environment.
• Full-time availability across weekdays, weekends and public holidays as required.

Responsibilities

• Lead, motivate and guide your team to ensure smooth daily operations.
• Build a positive work environment and promote our core values.
• Execute effective rostering and forecasting to meet business demand.
• Oversee preparation and presentation of our products to our taste and quality standards.
• Identify training needs and coach team members to grow their skills.
• Deliver exceptional customer service and act on feedback.
• Monitor inventory, place orders and optimise stock to minimise waste.
• Uphold strict health and safety standards for staff and customers.
• Drive profitability and achieve KPIs.
• Build strong relationships with suppliers and partners.

Skills

Leadership

Communication

Attention to detail

Forecasting

Customer service

Training / Coaching

Education

Food safety certificate

Job description

Greenstreat Collins Street is seeking an experienced Venue Manager to lead the flagship in Melbourne's CBD. You will own the venue, the team, the numbers, and the guest experience, delivering high standards in a fast-paced environment.

As a proactive leader, you will mentor staff, optimise rostering, manage stock and safety, and build strong supplier relationships while driving profitability and achieving KPIs.