Fitness Membership Growth Consultant

Fitness & Lifestyle Group; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Base salary + uncapped commission

Platinum Fitness First membership

Anniversary leave

Friend/family gym membership

Leadership pathways across FLG APAC

Job summary

Fitness First Australia is a global leader in fitness with a strong network of clubs across New South Wales and Victoria. As a Member Support Consultant, you will engage with potential and current members, sparking motivation and guiding them to start or sustain their fitness journey.

You will drive growth through community outreach, deliver personalised experiences, and collaborate with a high-energy team to help members achieve their goals while delivering exceptional service every day.

Qualifications

• First Aid & CPR certification is required.
• Strong communication abilities to inspire action.
• A problem-solving mindset to meet member needs.
• Goal-focused drive with willingness to excel.
• Team player capable of rallying through challenges.
• Customer-centric approach to help members reach goals.

Responsibilities

• Proactively contribute to club sales through promotions and referrals.
• Generate and convert high-quality sales leads via community outreach and referrals.
• Make the required number of lead contacts by phone to maximise sales.
• Provide sales presentations and club tours to prospective members.
• Create great member journeys through personalised interactions.
• Resolve enquiries to successful outcomes.
• Open and close the club as per roster.
• Support member retention programs to keep members engaged.
• Regularly service new and existing members to boost results.

Skills

Communication skills

First Aid & CPR

Problem-solving

Driven / goal oriented

Team player

Customer-focused

Job description

Fitness First Australia is a global leader in fitness with a strong network of clubs across New South Wales and Victoria. As a Member Support Consultant, you will engage with potential and current members, sparking motivation and guiding them to start or sustain their fitness journey.

You will drive growth through community outreach, deliver personalised experiences, and collaborate with a high-energy team to help members achieve their goals while delivering exceptional service every day.