First Nations Support and Access Officer

Flourish Australia; Liverpool City Council; On-site; AUD 92,000 - 99,000; Full time

Benefits offered by this job

SCHCADS Level 4 pay

Tax-Free Salary Packaging

Generous leave provisions

Flexible working conditions

Career development and training

Employee Assistance Program

Onboarding and mentoring

Workplace diversity groups

Staff discounts

Job summary

Flourish Australia is seeking a First Nations Support and Access Officer based in Liverpool, NSW. This full-time, closed-term position offers mentorship, study time, and a supportive team environment for those new to the sector.

The role focuses on recovery-oriented services, cultural engagement, and connecting clients with appropriate support services. Ideal candidates will have local ties to First Nations communities, a willingness to learn, and a commitment to providing high-quality,

Qualifications

• Must complete a Cert IV or Diploma level qualification.
• Qualifications in human services or mental health and/or a minimum of 3 years equivalent relevant sector experience working with First Nations communities.
• Current Australian driver’s licence.

Responsibilities

• Learn to work in the community with people with lived experience of a mental health issue to support recovery journeys.
• Help develop daily living skills such as preparing and cooking meals.
• Accompany people on outings and appointments to support engagement.
• Collaborate with and refer to culturally appropriate support services to achieve recovery goals.

Skills

Driver's licence

Indigenous cultures knowledge

Education

Cert IV or Diploma level qualification

Human services/mental health qualifications or 3+ years experience

Job description

First Nations Support and Access Officer

Flourish Australia is looking for a First Nations Support and Access Officer to join our team!

The First Nations Support & Access Officer is:

• Based in Liverpool
• Full-time- (76 hours per fortnight) Closed Term until 30 June 2027
• Working Monday to Friday
• Attractive hourly rates equivalent to SCHCADS Level 4 - $46.70-$50.25/hour+ 12% Super + Tax-Free Salary Packaging

This is an identified role under Section 14(d) of the Anti-Discrimination Act 1977. As such, Flourish Australia considers that identifying as Aboriginal to be a genuine occupational qualification under section 14(d) of the Anti-Discrimination Act 1977(NSW).

Who we are

Flourish Australia is one of Australia’s most experienced community mental health organisations. Our purpose is to support people to flourish, believe in their futures, and become contributing members of the community.Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.

Who Are We Looking For?

This role is suitable for people who are new to the sector and looking for an opportunity to be mentored by our experienced teams!

The role would suit you if you:

• Have a strong local connection to or interest in working with First Nations and diverse communities;
• Have a willingness to engage in learning and skill development opportunities that work toward providing a high quality, person led recovery-oriented service that best supports people to live in their community.

What Will You Be Doing?

You will learn to work in the community with people with a lived experience of a mental health issue to develop their recovery journey to meet their hopes and dreams.

This may involve:

• Using your knowledge and understanding of Indigenous cultures within the context of supporting people with a lived experience of mental health
• Supporting people to develop daily living skills such as preparing and cooking meals.
• Accompanying people on outings such as socialisation, recreational activities or attending appointments.
• Collaborating with and making referrals to other culturally appropriate support services so people can achieve their recovery goals

How Will We Support You?

• Supporting you to register for and complete a relevant qualification in Community Work, Mental Health or Welfare OR supporting you to gain experience if you are already studying.
• Flexible working conditions based around your study needs including designated class and study time.
• Supportive, culturally appropriate mentoring teams.
• Monthly reflective-practice sessions.
• Access to a range of training opportunities (e.g. Applied Suicide Intervention Skills Training, Trauma Informed Care, Indigenous Cultural Awareness Training).
• Access to a culturally specific Employee Assistance Program, for confidential wellbeing support.
• Opportunities to potentially transition to our Peer or Mental Health Worker roles after completion of qualifications.

Selection Criteria

• Commitment to the completion of Cert IV or Diploma level qualification.
• Qualifications in human services or mental health and/or a minimum of 3-years equivalent relevant sector experience working with First Nations communities.
• Demonstrated knowledge of, and connection with, Aboriginal and/or Torres Strait Islander cultures, communities
• Commitment to developing an understanding of recovery-based practice and the challenges faced by people with a lived experience of a mental health issue.
• Current Australian driver's licence.

Please see full criteria and position description within the application.

The Benefits

• Level 4 (SCHCADS) on the Flourish Australia Enterprise Agreement (2018)
• Tax-Free Salary Packaging available up to $15,900
• Generous leave provisions including 17.5% leave loading and 2 additional days of personal leave + extra day paid leave over Christmas/New Year + paid parental leave
• Family-friendly and flexible working conditions
• Opportunities for career progression, professional development and training such as Mental Health First Aid and ASIST
• Employee Assistance Program for confidential wellbeing support
• Regular supervision (reflective practice), ongoing 1:1 mentoring, strong team support and a comprehensive onboarding program
• Workplace Community Groups such as our Rainbow Network for LGBTQ+ staff members & allies and YarnUp for Aboriginal and Torres Strait Islander staff members
• Personal Fleet pricing discounts with our preferred automotive supplier
• Employee discounts at 400+ popular retailers (Woolworths, Expedia, Myer, Kmart etc)