Manager (Mental Health Services)

Flourish Australia; Rockhampton Regional; Hybrid; AUD 98,000 - 132,000; Full time

Benefits offered by this job

SCHCADS Level 6

Salary packaging

Fleet pricing discounts

Leave provisions

Flexible working

Hybrid work

Laptop & phone

Supervision & mentoring

Employee Assistance Program

Professional development

Rainbow Network & YarnUp

Retail discounts

Job summary

Flourish Australia in Queensland seeks a Manager to lead the Commonwealth Psychosocial Support (CPS) program, delivering recovery-focused, person-centred services across Central Queensland, Wide Bay and Sunshine Coast. You will oversee operations and a dedicated team, ensuring high-quality outcomes.

This fixed-term full-time role (76 hours/fortnight) offers hybrid work, travel across multiple locations, and a level 6 enterprise agreement salary of $115,300 per year plus super and salary

Qualifications

• A relevant degree recognised by Flourish Australia.
• At least 3 years experience in a similar role.
• Strong communication, negotiation and advocacy skills.
• Engagement and collaboration across sectors with diverse organisations.
• Experience fostering partnerships and influencing stakeholders.
• Understanding of recovery-oriented mental health services.
• Proficiency with Microsoft Office and client information systems.
• Current Australian Driver’s Licence.

Responsibilities

• Lead the Queensland CPS program within the Better Connect consortium.
• Collaborate with consortium partners to improve service quality and outcomes.
• Oversee day-to-day operations and manage staff.
• Ensure recovery-oriented, person-centred services are consistently delivered.

Skills

Communication

Negotiation

Advocacy

Stakeholder engagement

Partnership development

Recovery-oriented approach

Microsoft Office

Driver’s Licence

Education

Relevant degree

Tools

Client information system

Job description

Grow your career with an industry-leading mental health organisation. Lead our dedicated team and oversee the operations of our Commonwealth Psychosocial Support (CPS) program!

The position available is:

• Closed-term Full-Time (76 hours/fortnight) until 30 June 2027
• Working Monday to Friday with some on-call responsibilities
• Flexibility to be based in Hervey Bay, Rockhampton, Gympie or Emerald (with travel required across all locations)
• Hybrid work opportunities available to be negotiated with the successful applicant
• Level 6 on the Flourish Australia Enterprise Agreement (2018) equivalent to $115,300 per annum plus Super and Tax-Free Salary Packaging

About the Opportunity

As a Manager with Flourish Australia’s Mental Health Services, you will be responsible for the active and effective delivery of services for people with lived experience of mental health challenges. Your role is to achieve Flourish Australia’s vision by providing a high quality and responsive recovery oriented service that best supports people to achieve their hopes and dreams.

This is an exciting opportunity to lead the Queensland Commonwealth Psychosocial Support (CPS) program within the Better Connect consortium, delivering recovery focused, person centred services across Central Queensland, Wide Bay and Sunshine Coast regions. The successful applicant will work collaboratively with Consortium partners to strengthen service quality, enhance community outcomes, and support ongoing growth and sustainability of this innovative regional mental health initiative.

More information including day to day responsibilities and full position description available within the application.

Who we are

Flourish Australia is one of Australia’s most experienced community mental health organisations. Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.

Our positions are open to all suitably qualified applicants. We have a strong commitment to the participation of people with lived experience of mental health issues in our workforce. We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Islander backgrounds, people from Culturally and Linguistically Diverse communities, LGBTQ+ communities and mature age candidates.

Selection Criteria

1. A relevant degree (as recognised by Flourish Australia).
2. At least 3-years experience in a similar role.
3. Well-developed communication, negotiation, and advocacy skills.
4. Demonstrated engagement, collaboration and negotiation skills, with the capability to build and maintain positive working relationships across multiple sectors with a range of organisations.
5. Experience fostering and sustaining partnerships as well as ability to influence stakeholders at all organisational levels.
6. Demonstrate understanding of the challenges faced by people with a lived experience of severe and persistent mental health issues and how providing a recovery oriented service is of benefit to people.
7. Ability to use Microsoft Office Suite and ability to fully utilise the client information management system.
8. Current Australian Driver’s Licence.

Full selection criteria available within the advertisement.

The Benefits

• Level 6 (SCHCADS) on the Flourish Australia Enterprise Agreement (2018)
• Tax-Free Salary Packaging available up to $15,900
• Exclusive personal Fleet pricing discounts with our preferred automotive supplier
• Generous leave provisions including 17.5% leave loading + 2 additional days of personal leave + Accrued Days Off (ADO) + Christmas/New Years Gratis Day
• Family-friendly and flexible working conditions
• Hybrid work opportunities available to be negotiated with the successful applicant
• Comprehensive infrastructure including a laptop, mobile phone and other resources for work purposes
• Regular supervision (reflective practice), ongoing 1:1 mentoring and a comprehensive induction program
• Employee Assistance Program for confidential wellbeing support
• Opportunities for professional development and training such as Mental Health First Aid and ASIST
• Workplace Community Groups such as our Rainbow Network for LGBTQ+ staff members & allies and YarnUp for Aboriginal and Torres Strait Islander staff members
• Employee discounts at 400+ popular retailers (Woolworths, Expedia, Myer, Kmart etc)