First Nations IT Traineeship - Start Your Tech Career

Maxima; Sydney; On-site; AUD 34,000 - 45,000; Full time

Benefits offered by this job

Free weekly lunch

Smart rewards discounts

EAP for Aboriginal and/or Torres Str./

Wellbeing initiatives

Free flu vaccinations

Job summary

Maxima is offering a First Nations Information Technology Traineeship in Sydney, NSW. As a Technology Trainee, you will gain on-the-job IT skills, set up and maintain equipment, and support users across Smartgroup’s technology environment with guidance from mentors.

Eligibility emphasizes Indigenous identity, basic Microsoft Office knowledge, and an IT-related qualification or traineeship. Wages and conditions are the national traineeship standard.

Qualifications

• Identify as Aboriginal and/or Torres Strait Islander.
• Strong computer knowledge including Microsoft Office Suite.
• IT qualification, certificate, traineeship or related study.
• Experience using a service desk or ticketing system to log, update and follow up support requests.

Responsibilities

• Set up and configure laptops, monitors, mobile devices and other IT equipment.
• Assist remote users with basic technology issues.
• Log, update and follow up incidents and service requests.
• Assist with passwords, user accounts and access issues.
• Provide basic printer/scanner support and room technology setup.
• Maintain asset and equipment records and support documentation.
• Elevate complex issues to more experienced team members or vendors.

Skills

Microsoft Office Suite

Education

IT qualification / traineeship or related study

Tools

Service desk / ticketing system

Job description

Maxima is offering a First Nations Information Technology Traineeship in Sydney, NSW. As a Technology Trainee, you will gain on-the-job IT skills, set up and maintain equipment, and support users across Smartgroup’s technology environment with guidance from mentors.

Eligibility emphasizes Indigenous identity, basic Microsoft Office knowledge, and an IT-related qualification or traineeship. Wages and conditions are the national traineeship standard.