Fire Services Scheduler & Compliance Specialist

BGIS Global Integrated Solutions Canada; Sydney; Sur place; AUD 65 000 - 85 000; Plein temps

Avantages offerts par ce poste

Strong wages + yearly increases

Career growth and training

Supportive team with strong leadership

Health, wellbeing & perks like Fitness

Novated leasing options

Paid parental and volunteer leave

Safe systems and modern platforms

Résumé du poste

HIX, part of BGIS, is seeking a Fire Services Administrator in Sydney to support scheduling, compliance and service delivery within the Fire Services division. You will coordinate technicians, manage jobs in simPRO/Uptick and ensure accurate documentation for invoicing.

The role emphasizes strong communication, data accuracy and collaborative work across clients and internal teams, with a fast-paced environment and opportunities for growth and training.

Qualifications

• 5+ years administrative experience in a service, scheduling, or operations environment.
• Experience using job management systems such as simPRO or Uptick.
• High level of communication and customer service skills.
• Excellent time management and ability to prioritise competing tasks.
• Strong attention to detail in data management, compliance and documentation.
• Ability to coordinate workflows and scheduling to support operational efficiency.
• Experience in Essential Fire Services or related industry is highly regarded.

Responsabilités

• Schedule and coordinate fire service works to maximise technician productivity and billable time.
• Raise and manage jobs within systems such as simPRO/Uptick and Maintenance Planner.
• Review open jobs, compliance reports and documentation for invoicing readiness.
• Coordinate subcontractors and ensure works align with compliance and KPI requirements.
• Maintain accurate data, records, asset registers, and customer/site information.
• Liaise with clients to manage scheduling, access requirements and service delivery expectations.
• Provide high-quality customer service across phone, email and correspondence.
• Support invoicing, AFSS documentation, and administrative compliance.
• Monitor workflows to meet timelines and support process improvements.

Connaissances

Administrative experience

SimPRO/Uptick experience

Strong communication

Time management

Attention to detail

Outils

simPRO

Uptick

Maintenance Planner

Description du poste

HIX, part of BGIS, is seeking a Fire Services Administrator in Sydney to support scheduling, compliance and service delivery within the Fire Services division. You will coordinate technicians, manage jobs in simPRO/Uptick and ensure accurate documentation for invoicing.

The role emphasizes strong communication, data accuracy and collaborative work across clients and internal teams, with a fast-paced environment and opportunities for growth and training.